Dollar General — Local services in Jefferson

Male employee is very rude and lazy. Had to be called by coworkers for help with a coupon problem several times before hunted down and found by cashier. Denied me my digital coupon when internet inside and outside the store isn't good, because I should just know that everyone does digital coupons at home, the store is so low on certain diet products that I don't know if they'll be in stock and thus dont look for a coupon unless it's in stock. Employee did not know how to look up the soda item number for what I had bought, forced me to go back to the car and grab bring back a soda only to then say I don't get my discount because he I'm the rude one. Never got receipt back.

Update: My disabled father got the receipt back and coupon handled, after being yelled at by the male employee over the question, "are you in charge today?" According to my father the man rambled quietly using terms my father either couldn't understand or hear. Math seemed rushed but hey he at least got some money back.

Employee claimed made a comment to my father that I called him stupid when I spoke him. I at no point said stupid, I did make it clear that he didn't know how to do parts of his job, but never said stupid.

He wanted to act like I should just know things about their business: "most people" coupon at home, some digital coupons are automatic some aren't, their location is...

The recent weather has been snow and thick ice, and we needed to get a few essentials since the road just cleared up. Apperantly, they needed to close early for the weather, which makes sense, so we grabbed what we needed really quick and went to pay. We are between paydays and only had leftover quarters and dollar bills (would have payed another way if we could've), and while the guy who was cashiering was nice, the woman behind the counter looked at me and called us crazy, then walked to the bathroom and made rude remarks. I'm a cashier, and we would not have usually had to pay like this, but that was incredibly rude and childish and, I'm sure to their pleasure, we won't go back there even when we are payed. Please consider being nicer to those who are having...

I’ve visited this Dollar General a few times to reload my prepaid card, and each time I interacted with a different employee. My first visit was great — the staff member knew exactly what to do and got it done quickly. The second time, the person wasn’t sure at first but made an effort, and I really appreciated their willingness to figure it out. On my most recent visit, the staff member didn’t seem to know how to do it and couldn’t complete the reload.

Overall, the store is clean and the staff have been polite, but I think some additional training on services like prepaid card reloads would really help improve consistency. I like shopping here and hope to see even smoother service...