Altex Computers & Electronics — Local services in Jersey Village

I would never shop at this store again. Their prices are ridiculous. Their Merchandiser or store managers do not pay attention to current MSRP. If you are wanting to build a computer, please stay from Altex. You will get ripped off. I attached a picture from Altex's website. I am writing this review June 26, 2019. In two weeks, Ryzen 3000 series releases, and these AMD 1000 series chips are still priced at their original 2017 MSRP. It's worse, when you take a closer look, you will see that the Ryzen 7 1700X is priced higher than the new Ryzen 7 2700X. How is that possible? What world does Altex live in. When you examine sites like Newegg.com, these same chips are priced more aligned with AMD's current MSRP. Ryzen 7 2700 x = $294 and Ryzen 7 1700x = $166.

Worse, they do not price match. When you bring it up to their staff, they tell you that their prices are firm. I understand, it's hard being a local computer store. They are a local Texas Chain, and I am a proud Texan. I lived in San Antonio while in College and I discovered their store off of HW. 1960. I loved them in 2010, but it is 2019 and they are not staying competitive and they are ripping their customers off.

I would love a response from Altex, but I will not shop at this store often. The only reason why I may is because they carry computer cases from my favorite case manufacturer, Phanteks. But when I need to purchase hardware, I go to Micro Center. I am sorry, Altex, that I have to write a negaitve review for a Texas Chain....

Altex is sort of a "hidden gem" here in Houston. It doesn't have the prices or computer hardware selection of Directron, but what it does have is an extensive selection of products for IT Professionals and Network Technicians. It's one of the only stores in Houston where you can get a wide selection of networking equipment, tools, cable, and supplies. I love being able to look at different equipment (racks, cabinets, tools, cable management, etc.) and have a hands-on experience, rather than just looking through catalogs and ordering. In addition, their prices are usually pretty good. I buy most of my network hardware (faceplates, jacks, etc.) from them because it's the best combination of a quality product and a good price that I've found. Typically, Rexel and Graybar have been more expensive for what I need.

In addition, the employees are surprisingly knowledgable -- in most "computer / technology shops" like Fry's, Best Buy, etc., the employees are usually not very knowledgable. Not so at Altex -- I'm consistently impressed with the customer service, and the product knowledge of Altex's employees.

I've been shopping here for years, and my only notable complaint is that it's so far away from where I work. I highly recommend it if you're in Information Technology, and do a fair amount of...

I was excited on the way to altex hoping to not only purchase some components I need for a project, but also to get the chance to get insight and advice from professionals in the field as well. I have a passion for IT and spend a lot of my free time on different projects. Whenever I got to the store I was feeling like a kid in a candy store. However, I was very quickly made to feel as if I was a nuisance for asking basic questions and trying to get help from people that I'm certain were only disregarding me because I looked disheveled since I had been working and sweating all day before. I did encounter some employees that didn't make me feel like I wasn't human filth, but the way I was made to feel ruined something I was very excited for. I will come back because I won't allow a bad experience to deter me from my passion. The bad taste, though,...