St. Vincent de Paul Thrift Store — Local services in Johnstown

I was a frequent shopper here for years but at this point, I will not be back.

I stand behind other reviewers’ comments about the inappropriate conduct of the manager, Marjorie, toward customers and staff. I have witnessed her on multiple occasions speak disrespectfully to shoppers and workers, including making hurtful comments about customers after they have left the store and deriding employees for their performance in front of customers. She also made a rude remark to me on one occasion about the way I was arranging glassware in my cart.

Staff frequently shows a lack of respect toward shoppers, including pushing past and invading their personal space while shopping to stock racks. I have personally had a staff member lift my entire cart off of the ground and move it on one occasion.

I have also had multiple glass items arrive home chipped and damaged because many workers at the counter do not like to wrap items and shove them in a box loosely or wrap them poorly in clothing. When you are paying excessively high prices only to discover later that items were damaged in transport from improper packing, it’s just adding insult to injury.

This is not one of the friendly, low-priced neighborhood St. Vincent locations that you may know and expect. Major changes need to be made here, beginning with new management and proper staff training. I will not be back.

Edit: The one staff member who is wonderful and demonstrates true Christian values is the older Black woman who often wears a mask and works the counter. She is fantastic and deserves to be commended for maintaining dedication to the mission while being surrounded by others who do not.

Edit 2: I gave this location another chance recently and was very uncomfortable with how I was treated by the new younger cashiers, one male and one female. It’s difficult to briefly explain, but they repeatedly looked at me and made it obvious that they were talking about me to one another. I became so uncomfortable that I put the things in my cart back and left. I am certain that I will not give this location...

I shopped at the store on 12/7/22. They advertised Customer Appreciation sale and everything in the store was 50% off. I had a cart with 4 large wreaths and mostly Christmas items. I was there to buy clothing for ladies that live in a Nursing Home and are slightly smaller than I am. I had to try the items on and a Volunteer SCREAMED across from the register area that I could only try on three items. I did and hung the items that didn't fit on the rack inside the dressing room. The Volunteer (short grey hair with square glasses, has been there for years) sent another new Volunteer to retrieve any unwanted items by disturbing me at the dressing room door. I felt discriminated against since there were several items hanging inside the dressing room. I told the new Volunteer why they hadn't done this to others and not just me. She shrugged her shoulders (blond lady with pageboy haircut). What these foolish women volunteers didn't realize was that I donate bags upon bags of clothing and furniture, food for their pantry and money to help St. Vincent de Paul. Because I was discriminated against and humiliated, I WILL NEVER DONATE ANYTHING EVER AGAIN!!! I have gone to great lengths to inform friends in my social circle and relatives about how I was treated. All are in agreement that any donations will goo to...

I just recently started going and I had a good experience a few times that I went and then I went recently for there April sale that I never been to before and I don’t know who she was but a lady with black hair got extremely aggressive with me and grabbed things out of my hands I was trying to stay in budget and instead of letting me take things back and figure out what I wanted to put back she just grabbed and I got everything for $22.00 I love the fact I got so much for $22.00 but at the same time I am not. I am an honest person plus I wanted to be honest in getting equal share of what my budget allowed plus the nastiness what horrible. It makes me not want to go back. I will give it a few more times but after so many bad experiences I refuse and I will tell others about my...