The Haley Mansion — Local services in Joliet

If you’re looking for a truly stunning wedding venue, this mansion is absolutely breathtaking! I want to make it clear I would give just the venue 5 stars! From the moment you arrive, the beauty of the grounds and the elegance of the renovated mansion take your breath away. You get the entire mansion for our day, and the outdoor ceremony space was nothing short of magical. The food and drinks were excellent, and so are their linens and cutlery (china). The venue’s communication was very good, and they were willing to accommodate us on certain things after some persistent asking, which we appreciated. Overall, the setting and the atmosphere are undeniably gorgeous and perfect for a wedding. My only complaint about the venue itself is that the outdoor area should be sprayed with bug repellent and there should be large fans placed outside. The outdoor area was swarming with mosquitos and I had welts after the ceremony. That's an easy fix with a spray beforehand. Also, large fans should be placed outside to help with extreme heat. That is my only complaint about the venue itself though, and I feel easy fixes for them to make in the future. Now onto working with the staff. I would give this experience 1 star. It was very exhausting. They nickel-and-dimed us on many small things, often saying “no” without clear explanations beyond “that’s how we do things.” This made the planning process frustrating and, at times, felt like a constant battle. For example, something as simple as folding napkins a certain way was refused, and I was told I could come pick the napkins up early, and fold them myself if I wanted a simple one fold to stick the menus in them. I found this extremely offensive. They are extremely strict on everything including down to how many candles you can have at a table, where you can put signs, no moving any decor of theirs whatsoever and when you can arrive to the mansion. We had to beg to just come in 3 hours early for vendor set up, which made timing difficult, and vendors frustrated. They refuse to rope off the ballroom so there is no room reveal and they were still setting up as guests arrived for the ceremony. One of the biggest disappointments was the service on the wedding day. We were sold the idea that each table would have a dedicated butler and impeccable service, but that was not the case. I, as the bride, didn't get a drink until after I ate my food, and they forgot to include the drink stirrers and toppers we had brought and spent a lot of money on—even after reminders. We also were not allowed to put up our seating chart on the spot we originally chose, despite previously agreeing it could be placed there at the final meeting. Additionally, they did not pack up dessert or any food for my fiancé and me as we had asked, which was disappointing. The timing of the ceremony was thrown off because guests weren’t allowed to be seated until the ceremony started, which cost us money and disrupted the schedule with other vendors. The courses were served very slowly, further impacting the flow and timing of the day, once again costing me more money on extending vendors. In summary, if you want a jaw-dropping, beautiful venue with great food, and don't care about any details, this place is incredible. But be prepared for a challenging experience dealing with management, as it may drain your energy and patience. The gorgeous setting makes up for it — almost.

Just to address their response, because I think its important to be honest. I hired my own day of coordinator and I would highly recommend for anyone who has a wedding here because they changed where we could put things the day of. Also, my coordinator is not in charge of the venue setting their cutlery up, allowing people to sit down outside, and the timing of the food- all of which were the reason our timing was off. They can easily have guests take the back stairs and put red rope to guide them outside and keep them out of the main ballroom until time. As I said, it was sadly not performed flawlessly, and did cost me money in...

This was my dream venue! Beautiful garden for the ceremony, classy decor for the reception where you could still see the outside (which was ideal in case we got rained out. I still wanted it to feel like an outside wedding and the glass conservatory would have made a lovely plan b if necessary but thankfully it wasn’t!), and a fun interior that made you feel like you were in a period romance novel! Every single guest at our wedding commented on how gorgeous this venue was. A lot of them had fun roaming through the mansion. The food was great especially the peppermint ice cream and the staff was excellent! Having heard from many other brides I expected to not have any food during cocktail hour but a server brought a tray out for us to snack on during the photos and the maitre d was always there to refill my drink so I didn’t have to go to the bar. I worked with savanna for the planning and she was an absolute delight to talk to each time. And I cannot thank them enough for their flexibility during the covid pandemic. Our original date was in April of 2020 which did not happen so when we needed to reschedule they gave us a lot of flexibility with our date since we rescheduled over a year out and we’re very generous with our guest count since it was during the vaccine roll out and we had people waiting until the last minute to rsvp and then a few that cancelled after the fact. The only thing I can would recommend is when you are filling out your contract, don’t wait until the tasting to put in your food and drink in. You can probably always negotiate up but we didnt lock in our ideas early so we when the new year rolled around (we had planned our wedding out over a year before we needed to reschedule so this was not due to covid) the prices for everything went up a dollar or two and...

The Haley Mansion is perfection. Their team and attention to detail are far and away superior in the Chicagoland area. My husband and I got married here on 12/28/24 and there is not a single tiny thing we would have changed! food is OUTSTANDING the team is an impressive and well-oiled machine the venue is immaculate the ceremony space is REGAL all of my vendors sang the Mansion's praises for their communication and professionalism they are trustworthy, no high pressure sales, offer well-informed suggestions, and every single person we spoke with was kind and confident

We can not wait for someone else to get married here so we can come back to celebrate them and remember how amazing our wedding day was!

I would like to give a special shout out to our day of wedding coordinator, Elloy (I hope I am spelling his name correctly). HE WAS AMAZING!!! I was stunned by his dedication to professionalism and attention to detail. I never had to ask for anything or fix anything; it was like he knew what I would need before I even did!!! Whenever he approached me it was with confidence; he was direct and to the point and VERY funny (lol!). He was so kind to my husband and I and it made it feel so comfortable!! We were able to relax and enjoy each other and our loved ones because we had full faith in Elloy. Truly a master host.

So much thanks to the Haley Mansion!!! I can not sing your...