Candy's Party Supplies & Rental — Local services in Jurupa Valley

Have used this company a few times but this past weekend was awful. Reserved tables, chairs and table cloths for 9am delivery on 1/20 (have text msg to prove it) even offered for them to deliver the night before so they didn't have to be there so early. We were having a party at some place other than the home so had to meet them there. Texted the night before to ask what time they would be there, no response texted 1/20 @ 9:09 no response, called @ 9:30 said they would be there in 5 minutes. @ 10:03 still no show they finally showed up at 11am and was not very nice. We were still having to set up while the guest arrive it was an awful experience. They didn't apologize or nothing. Make sure if you want the tables there at a specific time tell them the part...

Never judge a book by its cover, when I first pulled to the house I was slightly standoffish as it wasn’t a company building. But when I met the owner, I realized she’s an amazing women, used her for my baby shower and she went above and beyond to provide everything, I asked for a certain table runner and unfortunately she did have it but... she assured me that she would have it the day of the shower and for me to worry, the day cane and they were just want I Wanted!!! I was blown away at the customer service that I received. They delivered on time! Even asked if we needed help setting up. Please support her business and rent from her you will not be disappointed!...

Recently had a very disappointing experience with this business. We've been loyal customers for many years. Long story short, we had to cancel rental on some tables due to fact owner did not allow us to pick up at earlier time, so she said we would have to cancel. So we did, went to pick up our $40 deposit, to my surprise, only $38 was given back. She was obviously bothered because we cancelled.She said she charged $2 for wasting a piece of invoice paper, I thought it was so ridiculous. So unethical behavior for a business. Never again will we return. It wasn't the money value, just overall how she handled...