Niemann Ace Hardware — Local services in Keokuk

They have really nice lumber products, but they're not very good at ringing things up. Some guy called and ordered three pieces of pine 1 by 6 by 8 foot for his client. She ended up getting one by 8 by 8 foot, which was way too big for the job. So the guy return the one by eight and got a refund and bought one by sixes. But they charged in the same price as the one by Eights. After realizing the error he went back in to get a second refund and get charged the proper price for the one by sixes. He was flummoxed and exasperated, in...

The service really wasn't worth a dam. the gentleman that came up to help us knew nothing about what he was doing had no clue what we were wanting or looking for which was really quite simple and so he just flat out told us I don't know what you want sorry and walked away then after we found what we were looking for and started to another part of the store he screamed at a customer leave me alone lady I just about class can't you see that now that's not customer service and the gentleman shouldn't even have a job there so good...

The service was very rude to me. I went for a 5gal bucket of drywall mud and the date on the buckets were 7 to 8 months old. I have had a problem with old dated stuff there before. So i asked a guy if they had any other that migh be never. He made a bug deal out of it but showed me the pallet of drywall mud. They were less than a month old. They were trying to push old stuff off on customers...... Like it was costing them. Customer service it #1...