Walter's Jewelers — Local services in Kewanee

Took my ring in for an appraisal back in June. Just got it back October 3rd. First when I dropped it off there was a sign in the door that said they wouldnt be opening until noon. Then after waiting around town for them to open he said they would be going on vacation for a week. ( which I knew they just got back from a week long vacation from another sign in the window) But thought okay. After waiting a month I called. Told me his system went down and it'll be done this week. A couple weeks later I called again no answer. Finally after another month I stopped in because I was tired of waiting for it to be done. He told me it's been finished but he thought he had called me. Tried to say it was my fault that I didn't give him my number which I had several times. I'm just glad he didn't have my ring for the whole time. The gentlemen was very nice and so was his dog he has in the store, just not very well organized...

As soon as I walked in the door with my clock for him to fix he said no not doing it. Then I asked him why? And he said because it's too expensive. I said you own a jewelry store you work on clocks and sell clocks he says I'm not I'm not going to even attempt to fix that clock so I told him okay I'm done doing...

Excellent workmanship and a beautifully finished product. Many thanks to Steve for top notch customer service and a very quick turnaround with my purchase. Very highly recommend anyone using Walter's...