Keyport Music — Local services in Keyport

My original experience at this store was lovely I thought the owner was so nice and helpful. It is unfortunate that he sold me a broken flute. I went in a week after he sold me the instrument to repair it but he had injury so he said it would take a month, I didn’t get the instrument back until over 6 months later and it was still broken. I even inquired about lessons when I first purchased my instrument and he never got back to me. I’m also disappointed that the repair needed was so minor my friend who doesn’t even work on wood wind instruments was able to repair it in less than 20 minutes. That tells me he couldn’t be bothered to fix the instrument and just held on to it for over six months for no reason. I love supporting my local businesses so this experience at Keyport Music was super disappointing. I hope that new customers can get better service...

Tom worked magic for me, getting my acoustic electric guitar gig ready on a days notice. My circuit board inside the sound hole was disconnected and discombobulated and Tom was able to make sense of it and rewire it so good. Along with adjusting the bridge so that the action felt neater and everything was well cleaned and restrung. It’s the best my guitar has felt in years. Thank you Tom of...

Second time I went over there kept me waiting for 10 minutes. He seats in the back giving guitar lessons and keeps costumers waiting for at least 10+ minutes, even though he saw me and say hello to me, never got the chance to actually take care of me. Will never come back there as well as all my friends that do business there. Does not consider costumers...