Been going here for a little bit now since I had purchased 2 different vouchers from this establishment. I normally always deal with the niece which is a pleasure to work with but yesterday I was greeted by the aunt who I am assuming is the business owner. Once she opened the door to let me in I sense a bad vibe from her. I normally donāt go to unaesthetic looking places but I decided to give this location a try since it was a closer drive from hunter creek which is normally where I go and they also had great reviews as well as their prices. I normally donāt leave negative reviews but this one had to be done. There was a confusion on my appointment service and all which is understandable but all she had to do is look at her scheduling system to figure it out but no instead I was getting questioned and had to show my vouchers a few times. Idk if there was a language barrier because my Spanish isnāt that great as that was how I was trying to explain to her my treatment for that day. If it was inputted incorrectly in her system thatās not your customerās fault. Itās not like I typed it in myself. I was even adding a treatment additional to my voucher that her niece recommended on my last visit. Mind you after all went down she ( the business owner) tells me I canāt purchase anymore Groupon for the service ( which I would NEVER after that experience). Which is a lie because if I go on my app it says I can purchase 2 more times. Her niece ended up doing the service and they even had my next scheduled appointment on file still good. No apologies or anything given from the owner she just leaves. I have my next appointment scheduled in a few that Iām canceling and forfeiting because I refuse to deal with this ladyās business. Thatās what I get for cheating on my original place. Lower prices never means better quality!!...
Ā Ā Ā Read moreMonica helped me with massage treatment for Post Lipo 360/BBL.
I did the lymphatic drainage massages with ultrasound and that helped me get rid of my swelling and hard spots that appeared after Lipo. The massages helped expedite my healing process, and felt like a new person every time I left her massaging table. She took her time and focused on the areas that needed more attention. Monica is very good at what she does! Monica is very knowledgeable, personable, Patient, Professional and provides great information to assist in the recovery process. She definitely excited my expectations. The environment has a great ambience, very relaxing and clean. The overall experience was amazing you leave feeling rejuvenated. I recommend her 100%. She also offers other great services. Thank you, Monica, I will definitely be...
Ā Ā Ā Read moreMy name is Selena. I have been a repeat customer of Monik Studios for over a year and have used many different services there. I have had massages, lymphatic drainage massage, velashape, and other different treatments from various machines. Believe me everything they do works! I came to them post surgery and Monica the owner is excellent. She used lymphatic massage to reduce my swelling and excess fluid. My pain also reduce with her services. I have continued to come to her for body treatments. Monica can take a look at you and know just what you need. She has tightened my skin and improved my muscle tone. I highly recommend Monica and her Spa. They are friendly, knowledgeable and professional. Their services are outstanding and you will see and feel a difference. I recommend...
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