Metro by T-Mobile — Local services in La Habra

Subject: Expression of Appreciation for Chris at MetroPCS La Habra Store

Dear MetroPCS Team,

I would like to take a moment to express my sincere appreciation for Chris at the MetroPCS store in La Habra. His outstanding customer service and technical expertise truly set him apart, making my experience at your store exceptional.

From the moment I walked in, Chris knew exactly how to assist me with my phone issues, ensuring everything was set up and working properly. His attentiveness, problem-solving skills, and commitment to excellent service were remarkable. It was evident that he possesses extensive knowledge of the technical details of mobile devices, and he handled every aspect of my issue with precision and confidence.

Beyond his technical expertise, Chris is an outstanding communicator. His ability to engage with customers, understand their needs, and respond with clear and effective solutions is impressive. The fact that he is bilingual only further enhances his ability to provide top-tier service to a diverse customer base.

It is experiences like this that reaffirm my loyalty as a long-term MetroPCS customer. I am grateful for the opportunity to have been assisted by Chris, and I want to commend him for his professionalism and dedication. He truly represents the best of what customer service should be.

Thank you again for fostering such an excellent team, and please extend my gratitude to Chris for his exceptional...

We were having trouble with my wife's phone (which is a Sprint phone). We went to 4 other stores but they all referred us to this place. The problem was it was too late in the evening and they were about to close. We came back today and and was greeted promptly. Angel was our rep and he had patience and did what he could, the phone is 4 years old. Seemed to...

Just broke my phone yesterday and was able to get a new one today, the girl there was so helpful. I especially appreciated how much time she took to put my screen protector on, it took a bit but I have no bubbles or smudges at all! She activated it in no time at all and was so helpful and friendly,...