On Today there was a letter attached to my door stating that when my lease is up in December Southwood Realty has decided not to renew my lease and I must leave the premises. I contacted Heather the Apartment manager and she couldn't give me a reason but told me in my lease they can make that choice. Mind you I have paid my rent on time and haven't had a complaint in the almost 2 years that I've been here. On last week I went to the office to discuss my issues with my apartment being ignored. Heather did nothing but made excuses and then stated now I'm just going to be frank with you "You live in an apartment " After I refused to leave because she was totally deflecting and wasn't addressing my issues she proceeded to get in my face with the maintenance guy standing there. I asked her several times to get out of my face and she stood in my face yelling at me. She then stated she was going to call the police and I then stated go ahead I will wait outside for them to come. My air in one bedroom hasn't worked in almost 2 years, My upstairs neighbors carry on day and night sounding like a herd of elephants and there is cigarette smoke smell that has come into my apartment which she says is all in my head because she can't smell it. I have called corporate more times than I can count with no response. I am disabled and work part-time to have a nice place to live. My car has been broken into, The so called Gated Community hasn't had a non functioning gate for atleast 15 months. There has been a robbery at gunpoint and several cars broken into. The staff here and in the Corporate Office are very unprofessional. These people care about nothing but money and I'm just another Black woman being taken advantage of. Run Don't walk from this place. Im being put out because I hold them...
Read moreChad is very professional at his job & our service request was handled the same day. He came back after hours to check on the status of our AC working. I love the way Yvette called to follow up with our service request the very next day. Chad even came by the next day to be sure everything was working for us. I would highly recommend Orchard Trace of LaGrange to anyone if you want to be happy where you live.
May 2021 This place has changed I don’t recommend anyone to live here. My hubby asked the new manager Leanne to have a tree that causes a gnat infestation in our apt to be trimmed down away from our balcony in April 2021 it still hasn’t happened. The lawn people have showed up two consecutive Mondays in a row cut the grass & never touched the tree. We’ve put bug screens on our doors & bought a bug lite like we were asked to do & we still have gnats. My child & I have both had gnats in our food it is disgusting. This complex has gone down hill since new management purchased the property. It’s supposed to be a gated community however; both the exit gate by the dumpster & the entrance gate in front of the office has stayed open repeatedly due to not...
Read moreI recently toured Orchard Trace and was thoroughly impressed. The apartments are incredibly spacious, providing a warm and inviting feeling of home. The walk-in closets are a fantastic feature, offering plenty of storage space. The high ceilings add to the open and airy atmosphere, and the beautiful garden tub is perfect for relaxing after a long day.
The kitchen is a standout with its gorgeous cherry wood cabinetry and contrasting oak wood planked floors, giving it a modern and stylish look. The gym is well-equipped and ideal for maintaining an active lifestyle, while the pool area is simply gorgeous, offering a serene spot to unwind.
Overall, Orchard Trace combines comfort, style, and excellent amenities, making it a wonderful place to call home. Highly...
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