I wanted to upgrade my computer in order to play one of the recent games that was coming out this month and I really appreciate how flexible they were working with me in regard to my budget. They are very great communicators and if I wanted to just put a new graphics card in and call it a day, they were happy to help me out with that as well! Though my computer needed the upgrades, so I didn't mind!
I told them that I wanted a little bit more than the minimum requirement to run the game and they were able to find all the pieces I would need, and I really appreciated the upfront quote about what everything was going to cost including the labor.
Honestly the computer is great, and I really appreciate how they moved my files over as well. The only issue I had was when I got home that I had to install the driver myself to be able to connect to my wifi without an ethernet cable but that just took me a quick few google searches.
A very kind company! Happy to call upon them again if I need...
Read moreI could not print from our Apple laptop to our new Epson 3850 printer. I found Kevin's by searching "in-home" computer repair. Greg, our in-home technician called over an hour before our appointment to let me know he would be late. He gave me his ETA and arrived 10min earlier. Greg was clean, courteous and professional. He was able to diagnose & fix the problem in five minutes. (Epson software had downloaded five drivers, our laptop didn't recognize the default driver & Greg knew the correct one). Given how he finished so quickly, Greg corrected a malware issue, showed me how to scan and print too.
I will use Kevin's again. Very happy with our service...
Read moreWow! I had an incredible experience with Kevin's Computer Service. It was one of those "under promise, over deliver" stories. My son broke the screen on the Chromebook he was using for school. He was distance learning due to COVID-19, so time was of the essence. I brought the computer in late in the afternoon for a drop off. As promised, Christian called me early the next day, gave me a fair price, and estimated it would be ready in 6 days. The next day, he called and said the part came in. The 7 day repair took only 2 days to complete, and the unit is working so well! Thank you Christian and Kevin's Computer Service! We will be back if we need more...
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