I made 3 consecutive attempts to buy coffee and was astounded that all customer orders are prioritized by whether food was ordered while employees waited for bread to toast before helping the next in line. When I mentioned this to the owner/manager so that customer service would improve AND daily sales would increase he took offense, made an extremely insulting personal comment, told me, 'No coffee for you' and I haven't been back. As a hotel executive and a homeowner for 24 years and was appalled that a Laguna Niguel business operates with favoritism and xenophobic ownership. Beware if you're 'stranger' buying beverages only. My takeaway was "Your business is...
Ā Ā Ā Read moreI ā¤ļø I ā¤ļøBagels!!! I met George today who is the son and Brother of this family owned and operated Bagel shop. Support this local small business. They do customer service the old fashioned way, they make RELATIONSHIPS as GREAT as their BAGELS!! Whenever Iām in the area I will be visiting this place. I ordered the Italian with salami on a spinach/parmesan bagel āsisterās favoriteā! Huge flavor on a fresh and soft bagel. JUST DELICIOUS!!! Mom is working the kitchen and 4 siblings are making the rest happen. I was a total joy just to be around them. You could...
Ā Ā Ā Read moreLovely owners, very kind people with fast and friendly service with a smile. They really care about customer service and go above and beyond to ensure the customer is happy. I wish I liked their actual bagels more (prefer the chewiness at other bagel shops) and I wish their eggs were made fresh with each breakfast bagel order like some other places. That said, if you need a quick bite, these folks have you covered. Plenty of parking and...
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