Farmers Home Furniture | Lake City, FL — Local services in Lake City

I have done business with Farmers Furniture now for 2 years and like the selection of products. However I too have had things happen when I was not always able to make my payments on time. At first they would harass me until i made it clear that i did not appreciate being harassed when I had already told them when I would be able to make my payment! So they did put me on the do not call list. So I went in today and made my payment early and I asked about my credit limit and was told that I am so over my credit limit and that I would not be able to purchase anything on credit at all right now. I said well that's funny cause I went over to Badcock and got a $5000 credit limit and had to buy my sons bed at Badcock because of the so called Farmers policy!! Well its not so much about their policy as is there manner.......they talk down to you in a condescending manner like you are not worth anything and I as a customer do not appreciate that at all!! After all my account is helping to pay these peoples salaries and retirement!! What is it about Lake City that sucks so bad? The horrible customer service that is provided to its customers!! The other funny thing is that I can go buy a brand new $30,000 car but I am not allowed to purchase anything more from Farmers!! At the beginning they were so nice to me and allowed me to open an account and Margaret told me that it would be better for me to make my payments for the length instead of paying it off early!! Since then I have talked down to and would not recommend anyone to shop there. I do like Mark and Nora and they have been very nice and respectful but now the others are talking down to me like I am not worth being their customer! I certainly wish that they all would treat their customers with respect and not be so degrading to their customers! After all wouldn't they like to be treated with respect also? What happened to putting yourself in your customers shoes? ??? Treating others as you would like to be treated? Does it make you feel good to treat customers poorly? What kind of person does this and continues to work with the public? When you have a customer based business you would think that you would want to have customers rather than to drive them away!! Extremely disappointed in the lack of professionalism that is portrayed at this store........and yet its not all the employees, its just a couple of them that need to find another...

My husband bought a refrigerator from farmers furniture on June 4th 2022 but there records have a different sales date of purchase for it. It has broken down 3 times since he bought it and it is under extended warranty for 2 years and they refuse to send anyone out because they want to criticize us and cornerstone appliance saying that our home is roach infected. You can not come into someone home to do repairs that we are paying you for and say something like that to the homeowners nor can farmers furniture employees ( Nora). If we paid for the extended warranty on the refrigerator, then you have to find someone else to come out and fix it. Bottom line. We are very unhappy with the product they sold us, it was probably a repo from someone else who pre-owned it before us and they put it back on the showcase and resold it for a lower sale price. We bought a bedroom suite and the night stands have water log marks on them because you can not set nothing cold on them because they are pre treated wood and we only had the bedroom suite for 1 year. Be careful what you buy from farmers furniture. My husband has been a loyal customer with them for 20 some...

The original items we decided on, mattress set and bed frame were both discontinued and no longer available for purchase. We were not informed of this until 3 days after we had applied for and agreed on a purchase plan. Billy Jean, the sales representative was apologetic and we decided on a different mattress set as well as a different bed frame. It was a huge inconvenience as well as a time delay. I think that discontinued items should be removed from display and not used as a “space filler” for the store. I was disappointed with Farmers Furniture for the inconvenience and delay, however Billy Jean was able to keep the sale and redeem the mistakes of Farmers (even though the new items ended up costing an extra $800 in expenses). In addition, the delivery drivers (from Live Oak) did a great job! They were professional and efficient! I feel good about this purchase due to the diligence of our sales person, Billy Jean, the delivery drivers, as well as the products...