Target — Local services in Lake View Township

This Target is perhaps the most stupid place to shop that I have ever been to , but I live 1 block from the dump so that is that. For almost four years I have shopped there - for my food, clothing ,TV's and all medication but now it's a CVS and that sucks, they took the clock off the wall in the pharmacy so what's up with that? And for 4 years I have been able to use my Visa Debit card to get returns done if I don't have a paper receipt But as of October 3rd of 2016 I can't use my Visa Debit card to do a return they always say "item not found" ...so I tried an experiment I returned a CLOCK that was purchased on my Visa Debit Card ( I always use my Visa Debit card for everything, why? Because you can get cash back right away) well not anymore ....for me at least, when they checked my clock - the system said "item not found" So I pulled out a paper receipt that clearly showed a purchase with my Visa Debit card , the item was unused in a box and I said oh here's my receipt and I got my $29.99 back in cash okay, then I came back another day as a test with a tray that was too big and heavy, of course I gave them my Visa and of course it said "item not found" , then I said "oh here's my receipt" ...and yes it clearly showed it was bought 72 hours ago on my Visa Debit Card and they gave me back my $49.00 in cash ( and this time I recorded the whole thing on my smartphone to post to YouTube later and Facebook ) The 1st time I was denied I was puzzled for I said to them it has to be there I only use my debit card , but they said no.....so I walked home with this dumb unused blister packed heavy thing I don't even remember what it was , walked thru the parking lot down the stairs in the back, walked to my home 1 block away down more stairs to my apt. found the stupid paper receipt walked back up my stairs and the stairs in the back of Target -and thru the lot again and presented a receipt that showed it clearly was purchased on my "Visa Debit Card" and got my cash back. You see I am DISABLED I HAVE A HARD TIME WALKING I HAVE STAGE 4 PERIPHERAL NEUROPATHY AND IT WAS HARD TO DO THIS RUNNING AROUND ...but when it happened over and over again : "ITEM NOT FOUND " I was at the end of my rope and not putting up with this nonsense so I called corporate at the suggestion of the General Manager who was a snot And I spoke to the powers that be in MPLS who told me that it was a"courtesy" that they take back anything at all... Really I said? I see other people return stuff without a receipt and they use their credit cards and debit cards and the item is found without delay and the return is seamless, is it possible and I assume they are "not disabled" , that they are receiving special treatment over me , an handicapped individual? It sure looks like that? So I told her Well that answer is going to lead me to the front door of the Illinois Department of Human Rights,And i'm going to file forwith for the following , "Retaliatory Conduct" "Failure To Accommodate", "Discrimination Against Handicap" , "Hostile Environment" , "Unjust Enrichment"and Breach of Contract with VISA for their 864 page PDF on VISA Core Rules and Visa Product and Service Rules clearly states that the merchant has a responsibility to present information ( as they have over the past 4 years for me regarding proof of purchase I'm sure they will love this fact ...that it cost roughly 40 to $60,000 to answer a Charge of Discrimination whether i'm right or wrong, it won't cost me a cent I won't even pay for the bus ride to the Illinois State Building to file -for I have a free ride pass for disabled individuals.The General Manager (JEN ) and somehow I just don't buy it that she was the General Manager she could not be that stupid to route me to coporate over a issue that she could have handled in house with one call. I'm sure CEO Brian C. Cornell will love this post and my certified letter and charges from IDHR to follow . Keep up the good work Target and good luck...

We got word that this location would possibly have the NES classic in Stock so decided to take the gamble. We showed up around 315am or so for a 7am store opening and it was freezing out, yes I know I chose to do that. Throughout the night/morning employees were in and out of the store, probably overnight crew. When the store finally opened, the person who opened the door at 7am told us that they didn't have any hatchimals or NES, that they did not receive any. I walked over to him and I asked him how early a manager was on duty at the store, he replied that one is always on duty. I asked him if they knew they had no stock, why they couldn't go outside and tell the folks who were out in line for hours that news, hours ago? He replied with an attitude that he didn't know what we were in line for and that it's not his responsibility to do that. It doesn't take a genius, especially one who works in retail, to know what people are lining up for this holiday season for hours. I'm fine with the store not having them in Stock because it's out of their control, but what's in their control is having the decency and common courtesy to inform their customers that the items they are waiting for are not in Stock. This was completely unacceptable and shows how this employee and target feel about...

While visiting the Ulta shop for the first time my experience was very unpleasant. The associate Josh working in the shop has terrible customer service and is unprofessional. While shopping he followed me and watched me without even asking if I needed assistance instead I felt as if I was a thief . When walking to the other cosmetic section across from ulta shop with my products a travel size spray and lipstick he attempted to enforce a policy that was not enforced to other shoppers leaving the area one who happened to be my sister with more expensive merchandise. I decided not to purchase the items from the ulta shop and instead find similar products across the other shop. I felt targeted and singled out. The unconscious bias training should be implemented at this location if not already. Profiling people who genuinely want to shop and just overall want to have a good customer experience especially with a big partnership like Ulta it is disappointing that the worker Josh was more worried about watching every move I was making instead of asking me if I needed any assistance. I hope the workers staffed in that area are better trained to provide better customer service if such policies are going to be...