AT&T Store — Local services in Lake Village

The workers are fantastic, but the district manager is horrible. His name was John I think. He lied to me about phone prices, contract lengths and bill prices. He told me adding a tablet would be free and did not explain to me I would be signing a 2 year contract. When I went into the store to return the tablet I was told by 1 of employees that I only had 14 to bring it back and I'm now stuck in a 2 year contract. Which I didn't know since he did not give me any paperwork. I had the young lady call John. He was very rude about the situation, called me a liar and proceeded to hang up on me. I will not do anymore business with the store as long as he is involved. If you go to the Lake Village store for service make sure you work with one of the locals or you will be ripped off...

Had a situation!!! Dropped in & my girl Jonneisha she’s amazing, She took care of the problem no hesitation. Really do appreciate her help!!! She had no attitude or anything very professional thank Jonneisha !! Give her a raise…. 10/20/205 Went to pay my internet bill today on my lunch break was kinda in a hurry they had a few people before me and I’m so use to Ms. Jonneisha being the kind young lady she are helping me but she was busy. So this nice young man Ken walked up and asked to assist me with a bright smile that will lighten up anyone’s day!!! He was such an amazing person he was quick with helping me and getting me out on time. Thank you Ken for Making my day even...

Today I spent 2 hours in our local ATT store in Lake Village, AR, trying to cancel a service (after making multiple telephone calls to ATT where I received no help at all). Jonneisha, local store personnel, handled my situation like a pro and helped resolve the issue. Yes, it took 2 hours, but this was due to the fact that we were transferred 4 or 5 times to different ATT departments. Thanks to Jonneisha, I left the store happy and grateful for her...