Lakeland Family YMCA — Local services in Lakeland

We really love coming to this location because it’s clean and the people are friendly plus there’s just so much to take advantage of for us and the kids. My only complaint is that I wish there was an extra person in the baby/toddler section of the daycare to help watch the kids. One person with the big kids I think is fine because they’re for the most part self sufficient but for the small children and babies there should definitely be more than one person. When I dropped my kids off for the first time the other day there was only one person watching 8-10 toddlers/babies and she also was checking people in. I don’t know if there’s a limit on how many babies they can take at a time, but there were already quite a few children in there and more being dropped off as I was dropping off mine. I’m not questioning the staffs ability to watch the children because she did have my baby in a bouncy sitting right next to her so she does a great job juggling it, but I don’t think that means she should have to. I just wish for my own ease of mind there was another person helping. I feel like it’s also not fair to expect one person to take care of that many babies because babies are high needs. I actually felt bad leaving my baby with her because her plate was already full. I’ll check back another time to see if maybe I just caught a busy rush, but if you’re someone like me, who has never had their kids in daycare or stay with someone other than family, keep this in mind because my anxiety was through the roof my entire workout thinking about how many kids she was...

A few months ago, my husband and I took our two kids and our godson swimming at the YMCA. From the moment we arrived, it felt like the lifeguard was watching my son and godson more harshly than anyone else. Any little thing they did he would scold them. Didn't let them play with the floaties they had out, stating they were for the summer camp kids, although other kids in the pool were playing with them later on and he didn't say anything. He didn’t want them in the larger pool because of the lap swimmers, even though they were swimming well away from that area. Fine—I told them to come join me in the smaller pool. Then, two white boys walked in wearing black jeans, a T-shirt, and socks, and got straight into the pool fully clothed. The lifeguard didn’t say a single word to them. They swam around like that for a few minutes and left, completely unchecked. The final straw was when my godson splashed my son in the face—something completely normal in a pool—and the lifeguard immediately scolded them for it. At that point, I decided it was best for us to leave before things escalated, because I could see my husband growing frustrated. On our way to the front desk to cancel my membership, we passed a clerk who was literally in tears. She told us she had just been “made to cry” by a Black man who called her out after she responded inappropriately when he wished her a Happy Juneteenth. That was the last confirmation I needed. I told her to cancel my membership on the spot. The YMCA will never receive another dime of our...

Absolute worst experience. I went for a tour of the facility on thursday and was extremely impressed. Was told that the next 3 times i came back it would be $10 each time. Went back today to try the fitness class and was charged $10/pp. So $30 for a one hour fitness class i paid and continued to take my kids to the childcare center. I was told on Thursday at my tour that if i requested for my children to be kept together that they could be. My 6 year old could stay with my 2 year old but she would have to stay in the 2 year old are a. No problem! So today i go to drop them off and am told no the 6 year old has to go to the 6 year old room. I tell the lady that's not what i was told and would like them to be kept together. She says ok thats fine for today. So i left and my 2 and 6 year old were in the same area. I come back after my workout to my 2 year old in an area by himself and my 6 year old in a separate area. They waited for me to turn my back and leave to seperate them EVEN thou they said they wouldn't. My 2 year old was upset and crying once they were separated, so my 6 year old went over to the wall and was trying to comfort him when one of the workers (long black curly hair) told her to get back You're not allowed over here (even thou she was still in her area) we then proceed to leave and my daughter tells me that lady in the red shirt (long black curly hair) came over and was telling me "your mom made me look stupid" ummmmm, how is that ok for a child care employee to say...