Grant Regional Health Center — Local services in Lancaster

If you a physically and financially able, no matter your health concern, driving to Dubuque, Iowa, Platteville or Madison, Wisconsin, rather than Grant Regional Health Center, Grant Regional Community Clinic, or having to the Emergency Care Services, will always give you the best chance of receiving professional health care. One month before my 80 year old Mother's passing (from terminal cancer that had been diagnosed during 14 years of care) she was seen by Dr. Sheirlie LaMantia at the Grant Regional Community Clinic. My Mother, I was informed, had "tired organs" and was just "getting old". The next day a visiting nurse directed me to bypass the Community Clinic and Dr. LaMantia, take my Mother directly to the emergency room, where within an hour she had been diagnosed with terminal cancer, given the pain medication she needed, and thank God, given the hospice care necessary for the final 28 days of her life.

If you, or someone you sincerely love becomes seriously ill, do not subject them to third rate, hit or miss, medical care so devoid of standards you literally place the life entrusted to this operation at risk. Even the Doctors who work at Grant Regional Community Clinic travel to Madison, Wisconsin for simple things like giving birth (Dr. LaMantia), or minor medical procedures (Dr. LaMantia), because they themselves will not entrust their own health to a facility so ripe with incompetence.

And Grant Regional Health Center has never made a mistake, just ask them, they will tell you! I went to the Grant Regional Community Clinic in March of 2015 to have a splinter removed from my left foot by Dr. LaMantia. On the way home I discovered the foot was enveloped with a Staph infection that required 20 days of 6 hour inpatient antibiotic IV infusions to defeat the infection and save the foot, $10,000 dollars worth. 18 months later when Dr. LaMantia declared the tissue damage to the foot was healed, she again cut the foot, a second staph infection took hold within a half hour of the appointment, and I again nearly lost the foot. When I refused to pay for the additional damage caused by THE SECOND staph infection and complained, I was terminated as a patient (which was a God send).

My story is NOT unique, talk to just anyone in Grant County who has been a patient of Grant Regional "Health" Center, and you will learn how poorly and unprofessional they can be, and how, when they do make a mistake, they vilify and dump those patients who are unwilling to take financial responsibility for the mistakes they make. I suspect many patients never live to even tell their story, so in a way I should be thankful.

Be smart, there are professional and compassionate health care providers within an hour of Grant County in all...

My mother had a serious accident with a hedge saw, cutting her finger down to the bone in two places and bleeding heavily. When I brought her into urgent care, there was only one receptionist on duty, and a patient was checking in ahead of us. I apologized to the other patient and explained the urgency of my mother's bleeding to the receptionist, who looked at me with complete disdain. She replied in a passive-aggressive tone, saying, 'I saw you walk in, I’ve acknowledged that you're here, and you’ll have to wait like everyone else.'

Frankly, if someone arrives at an urgent care facility holding a blood-soaked cloth around a serious injury, I’d expect a receptionist to prioritize getting help. Instead, we sat for about five minutes until she finally called us back to ask the extent of the injury (something that could’ve been asked immediately). When I told her, she briefly called in, saying 'Finger cut to the bone,' and only then did someone come out to assist.

The nurse and doctor who treated my mother were wonderful, but the receptionist’s dismissive and condescending attitude was entirely uncalled for. My sister and I were already anxious, and her lack of empathy or urgency made a distressing situation even worse. No one seeking emergency medical help should be made to feel like a nuisance, especially in such...

I went to the Grant Regional Urgent Care because I had a bad cold/flu. I was traveling for work (I live out of state). I saw the billboards saying that it was a regular urgent care, even though it was a hospital. My Blue Cross plan has a $70 copay for Urgent Care. Any urgent care I go to other than Grant Regional, I only pay $70. Grant Regional Urgent Care, on the other hand, also charges a seperate 'facility fee'. I had to pay a seperate $40 deductable for their 'facility fee'. They never told me about that during intake. Copay was discussed, but they completely failed to disclose that 'facility fee' would be a seperate and additional copay. I feel cheated, especially because the antibiotics they prescribed didn't take care of what I had. I had to go to another urgent care in my home state (a week later and a week sicker) to get antibiotics that worked. A cold/flu cost me $70 copay at Grant Regional, plus another $40 copay for the 'facility fee', plus $15 coinsurance, plus another $70 copay at the urgent care back home to finally get me the right meds. Over $200 for a cold! I suggest going to any other Urgent Care other than Grant Regional, unless you like hidden fees. The only thing I liked about the place was that prescription meds were dispensed onsite via machine. Too bad the meds didn't...