Tiia Cartwright was the listing agent for a property we bought but was not involved in the transaction at all. Everything was handled by her assistant Linda Matheu who was incredibly rude, condescending, and disrespectful. From our first conversation right until closing date, Linda made everything as difficult as possible. Linda went as far as accusing me of threatening a contractor which couldn't be further from the truth and truly despicable of her to make those accusations. We almost cancelled the contract on multiple occasions based solely on the disrespect we endured by Linda. If the terrible treatment wasn't enough, Linda would often overstep her boundaries as assistant and make decisions for the seller without consulting them first. She would often say things like "the seller will not agree to that" or "we're not doing that" when it is not up to her to make those decisions. Only licensed real estate agents have that authority. If you are selling your house with Tiia Cartwright, know she will not be involved in the transaction at all. Instead, she will assign her bitter assistant who will make the transaction a nightmare for everyone involved.
IN RESPONSE TO YOUR COMMENT: Even though the bulk of the communication went through my agent, I am fully aware of everything that occurred during this transaction. My agent, lender, and everyone involved in this transaction is a witness to the lack of unprofessionalism on Linda's behalf. When it comes to my agents experience, he has completed a lot more than one transaction so your facts are incorrect. Maybe if you were more involved in your own transactions you would know the kind of treatment Linda shows potential buyers. The lender even tried contacting you multiple times but all communication had to go through your assistant Linda. I don't think my agent or lender ever had a conversation with you which shows your lack of regard for your own clients/listings.
My review is an honest judgement of my experience dealing with your team whom we interacted with for the...
Read moreI don't give reviews very often, but when I do I assure you it's because the company I just did business with stands out in such a way that I feel compelled to reach out to society and let everyone know where they can go and get the help they are seeking without any fear of being financially taken advantage of....ESPECIALLY in this day and age when it comes to Realty. Tiia, as you will quickly realize if you do business with her, is the most honest, caring, and sincere person you will ever meet in the industry. She literally treats everyone as loved family members and does everything in her vast power of knowledge to get you everything you are seeking to achieve. I've known many Realtors and have never met anyone in this field so selflessly honest and helpful until we met Tiia at Cartwright Realty. The most amazing experience ever. If your ever in need to buy or sell you will do yourself a huge disservice and likely a financial loss as well if you do not at the very least contact Tia at Cartwright Realty and speak with her. I recommend her to everyone I know who is in need of a rare, honest, and very sincere Realtor.... this includes all my customers. Before you know it you'll find yourself on here giving an outrageous honest glowing review yourself. See on...
Read more"I had an incredibly frustrating experience with Cartwright Realty and Big Inspections. I was sold a home with a solar pool heater that was marked as functional, but it turned out to be completely non-functional. I ended up having to pay $4000 in repairs because of this issue, which was not properly disclosed to me before I bought the home. To make matters worse, the title company blamed the inspector, and the inspector claimed not to cover pools. It felt like nobody was willing to take responsibility for this major issue, and I was left to deal with the consequences on my own. I'm incredibly disappointed with this experience, and I wouldn't recommend working with these companies to anyone. It's important to do your due diligence when buying a home, but it's also crucial that companies are honest and transparent about any issues or defects in the property. I had hoped that this situation could be resolved amicably, but unfortunately, that wasn't the case. I hope that by sharing my experience, others can avoid similar issues and make informed decisions when working with...
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