DO NOT TAKE YOUR PHONE HERE!!!! A few days after my son's phone screen was repaired, there was a ink blotch at the bottom of the screen. I took it back today and the repairman Mohammed Hossin said they are not liable for damages but the screen wasn't cracked, didn't drop or anything. He opened the screen and the bottom screen seemed was detached from the back. So I'm trying to tell him either the screen was defective or wasn't repaired properly. There's no way a phone can drop, land right side up and it causes a brand new screen to detach from the screen's back piece with a heavy duty case and screen protector on it. I asked him for the managers number and he gave me the number to the store as if I wasn't going to call right there. He was very rude and told me he wasn't responsible for he damage!!! I asked to speak to the owner and he said owner will be back next week smh
But yet this is in their description🤔 From HiTech Wireless Phone Repair "Hitech Phone Repairs offer a lifetime warranty for all our repairs. If our repairs fail because a part we replaced was defective, we will replace or repair it...
Read moreI am suggesting the owner and management collaborate with one another and determine how to decifer from product cost, demand and environmental factors. Understanding that most of the Black community who hang in front of your shops are still human beings and need a service every now and then that in price, is not comparable to a mortgage. Enough said. I'm from Bowie but I understand the economic challenge , different environmental factors which I currently go through. Unfortunately, based on appearance, someone like myself, might just get OVERCHARGED. More ladies will understand what I'm saying. Based on my experience on a Friday ,that also was payday, I rate 5 minus 3 anxiety stars. The only thing I hope , is that HiTech is not over charging their own...
Read moreI came to this store/location expecting to pay a pretty high fee to get my camera fixed but came out pleasantly surprised to find out it was way lower than any other phone repair place I’ve been to. The two men who were working in the shop were both very welcoming and nice and my wait there was only about 15-20 minutes. As I waited I noticed that they had more stuff than I would have thought for a phone shop - i.e. incenses, accessories and speakers - which was pretty unique and really set things apart from the rest. I’d recommend this to anyone that would want to get there phone fixed at a decent/realistic price...
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