Home Furniture and More — Local services in Langley Park

I bought sofa bed three month ago for guests, and the sofabed look very good the first and after they sleep 5 days the mattress spring start come out and disappoint me. I try to call them and send technician to check and he was surprise too, and told me they will resolve with in a week. One week pass and no one called me. I called and talk the manager Jeff and told me that they will take care with two days. Again one week pass, i didn't have any option I called for my credit card company and told them the issue, they investigated and refund my money. After all this happen afyer a month the manager Jeff call and treaten me to take the sofa the same day. Really where is customer service? I told him he can pick after 4 days because I am busy, but treaten me he will sue me. Avoid this place, bad product with worest...

My first time shopping at this store and I will never go back there again. My experience in the store was good but I am not please with the item because I received it damaged, I bought 2 lamps that cost $300 I told them I did not want a floor model, he was like no he will not give me a floor model. 3 weeks later a female call to inform me my items were ready for pick up. When I took the item out the box it was damaged, went back to the store and notice the ones in the store is no longer there; when I ask the guy why they gave me the floor model he said they didn’t and doesn’t know why it’s damaged. So disappointed that’s I was treated this way, and if I return it I will have to pay a 20%...

I ordered furniture 2 months ago I haven’t received nor have my updates to my order been applied. I can’t get ahold of Karla the manager she’s never in the office and she sends me to voicemail when calling her cell. I just want a refund at this point. I feel like my service isn’t wanted or respected it’s honestly a slap in the face to be ignored after putting my money down. But I would be wrong if I came in there and acted unprofessional right? You don’t play with peoples money especially during this pandemic. Karla I want...