The Cell Phone Repair Shop — Local services in Las Cruces

I would not recommend getting your phone repaired here. I’m not sure if they buy cheap phone screens or what but my screen broke a day after just by being in my pocket they made me pay to get it fixed again and it has done the same once again literally just by being in my pocket not to mention the second time of repair they left my front camera dirty on the inside so I can’t even use face recognition.A waste of money your better off paying a little more else where because their screens are trash quality. My phone also dies a lot faster since their repair. I also had friend who went there and said he would never go back again for the same exact reason.

Response: it was 100% your shop, you told me you would give me good discount for the second repair and only took off $30 . You also said the same thing when I went back stating it wouldn’t just break I must’ve had something in my pocket which I did not . This is twice it’s happened with your products as I said before as well as my friend said he had the same issue with your screens his was 3 times though and finally he decided to never go back because clearly your screen are non reliable. The original screen lasted me 2 years with no issues until I dropped it (ill admit when...

I have never been more happy to throw my money at someone. Tim truly went out of his way to provide quick and professional service to me in a pinch.

Traveling through on my honeymoon, my phone stopped charging and died. I knew the likely reason and decided to give The Cell Phone Repair Shop a call. I called from Tucson, AZ and Tim said he would wait for me to get there. At ~4:10pm when I arrived, Tim already had a backlog of customers' phones to fix but said he would work me in - a great blessing to me because my phone had all the data allowance and navigation information for the trip.

Tim stayed after hours to meet all his other customers' deadlines AND work me in due to my dire situation while I ran up to White Sands and back with my wife. He kept me updated the entire time via her phone and was waiting at the shop for me with a beautifully repaired phone (even fixed the cracked screen, installed a new battery, and gave me a screen protector all for an EXCELLENT price). I simply cannot say enough positive things about the way I was treated as a customer at this location. Tim is a real stand-up guy - if you need similar work done, THIS is the place to go.

Thanks again Tim and The Cell Phone...

We took my boyfriends phone to a different repair shop about a couple days prior, and sadly the employee who worked on his phone was rushed, and to our assumption just didn’t get the screen on properly. We had the screen redone 3 separate times on the same day, and he told us the ‘glitching’ would ease a short while after and the phone was good. A few days later, the screen became completely unresponsive. We decided to take it to a different shop (being here!) and the gentlemen was super nice, listened to the issues we were having, was honest and upfront about the store policies and what he could do- as well as a warning it COULD be the phone but he would make sure. It did happen to be the screen, he had the phone fixed super fast, the phone is working great and we haven’t had one issue. We appreciate the good customer service first and foremost- it’s refreshing to talk to employees who really care about the issue! We are so happy to have the phone fixed and good to go again. It’s a hassle to not have a way to...