I've never had a problem when with staff here and I eat here a lot!! Until this last time, I always get chicharon burritos smothered in green enchilada sauce (for those of u who aren't familiar with this place, that have types of green chili sauces, green enchilada and regular green sauce) I ask for this specifically because I don't care for the regular green sauce, taste too much like plain jalapeño. Called in my order before husband got home from work so he could just swing by and pick up on the way home. When I seen my order, I was made wrong, called and let them know, they instructed me to go for the rite order. Upon me arriving for my order, they said they weren't going to replace it! Cook stated I was lying, she made my plate correct! Now why in the world would I have gone thru the trouble of driving across twn mind you, if my plate was made correct?? I sry but I wldve been happy at eating it, make sense, doesn't it? Long story short, this situation was handled in the most unprofessional way all the way around, it took for me to demand my full refund and almost act out ta character jus for them to make it rite!! I will not be going bk to, wht was one of my favorite...
Read moreA couple of weeks ago my mom and dad went in to eat my mother was eating her food and bit into a piece of metal which looked like a earring back. She broke her tooth. When she addressed it to the server she took the piece of metal and took it to the back. The server never offered any type of apologies and no one ever came back to the table. They both got extremely upset and left without finishing the food. My mother then came to my house and I called to speak to a manager. The manager never called me back. I called back after an hour and finally spoke to her. She apologized and said she would pay for the dentist appointment. So after my mother went to the dentist the stupid lady manager called my mom and told her she decided not to pay for the surgery after all. Absolutely ridiculous. Neither me,y my family not my friends will ever go back to any of your establishments and now we unfortunately have to get attorneys involved. Absolutely...
Read moreUpdated January 15, 2020
Just not good tasting. Papas terrible. Seemed like whole beans were reheated in the microwave or scraped from bottom of pot. Service was excellent. Food to table very fast. Tough business and I hope they survive.
Plenty of parking. Plenty of options on the menu. One person takes the order runs the cash register and answers the phone so sometimes the wait is long. The food seems to get cold while on the shelf waiting for a person to bring it to the table. Maybe this is not true for regulars. The food has tasted good - just on the cold side. One time I sat in the well traveled path from kitchen to tables and someone would check on me periodically. Another time I sat where there was no kitchen traffic, I had to go to the front to retrieve my order which someone then brought back to me; no one checked on me after that. In short, this is a busy place and I suspect the food is very good for the...
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