Thai Herbal Massage & spa — Local services in Lathrup Village

I’ve always loved coming here but the last few times I had a massage here, the quality has lessened and definitely not like it used to be. They changed their standard technique, which I loved but their revised technique is fine. But I visited this place yesterday to receive a full hour massage and there was no one at the counter. I waited for a good 15-20 min until someone finally came out. The lady was absolutely horrible. I have a bad back and get massages frequently to ease my pain. I did not feel relaxed the entire time I was getting a massage. It felt like she was just rubbing her hands on my back; no pressure at all. Her technique was horrible and patchy. I never felt relieved or relaxed while there and still have the same pain as I did before I went, if not worse. It’s sad how much I used to love this place before and will likely never bother going back now. Once you lose the quality, there’s nothing special about you and you become just another run down thai massage...

I scheduled a couples massage for me and my wife and the next day they called to confirm 7 hours before the appointment which was great. Later they called back 3 hours before the appointment and lied and said that a cleaning crew would have to clean the building so we will need to schedule for another day. It turns out we drove by the place and no one was there at all. This is terrible customer service that I would not recommend anyone to this place. The best thing that could have took place is to call and state sorry for the incovenice can we offer you a discount off for our mistake. I will make other sites aware for people not to go here. No stars it made me place 1 star to...

Started going here a few months ago as it’s near my work. The absolute best deep tissue sessions I’ve ever head. She’s fantastic. Even though I think she’s the only worker, she doesn’t allow interruptions when she’s in the middle of your appt. Someone came in and kept saying “hello” and coughing. She stayed focused on me and didn’t interrupt the rhythm of the therapy. I appreciated that. She’s focused on customers, knows her kinesiology, the place is very clean...