O'Reilly Auto Parts — Local services in Latrobe

As soon as I opened the door i was greeted with a smile. I'm from out of State. I purchased a headlight bulb back home that I thought went out. I came here to see if I could get it replaced. They found my invoice and were able to get a new lightbulb. I asked if they could help me install and replace it for me as I did not have any tools or anything on me. (I wish I had asked for their name). They definitely didn't have to do that (which they mentioned they really don't especially if it is one of the cars that you have to remove the whole bumper), but they really went above and beyond to try to help me. I REALLY appreciate it. Honestly the best service I have received since I got here. The whole crew deserves a shout out! I am really impressed. Not to mention how nice...

Not a single customer in the store besides myself and I waited for 15 mins for someone to come out of the back to assist me. Finally when they did they were not much help, said we don't carry that and went back to the back to continue his conversation with his coworker. Looked for what I could use and he came back out in a few mins to ring that up. I then decided I was going to purchase a few other items I seen that I could use from the store and I ended up leaving over $65 worth of stuff sitting at the counter after waiting again for 5 mins and the works just continued to their conversation on a drive shaft. Another OReilys visit that was a horrible experience. Over half an hour wasted in the store waiting to purchase what I...

I had battery issues when I tried to leave my work in Latrobe. These guys were more than helpful 10 minutes to closing, putting a voltmeter on my battery and spraying the leads with electric cleaner. The installation of a new battery was out of the question as it required a substantial front quarter panel disassembly. The store, per usual, was top notch and the employees professional. I'm sure they would have helped on their own time as well. I'll be using O'Reilly auto parts exclusively in the future. Knowledgeable and professional, this is the...