If I could give zero stars, I would...On July 9, 2022, between the hours of 4:00 and 5:00 p.m., my significant other (S/O) and 12 y/o child decided to visit Lost In Time Toy Store. My S/O advised that he and my son were the only two people of color in the store, and upon entry, they were followed around the store by a Caucasian male cashier. My S/O overheard another customer come into the business offering to sell the store some merchandise. My S/O sells children’s toys himself, so he went to speak with the other customer regarding his merchandise. At which time, the Caucasian male cashier, followed my S/O outside to chastise him for inquiring about the other customer's merchandise. Upon re-entry into Lost In Time Toy Store, the Caucasian male cashier requested that my S/O and child leave the store FOR NO REASON at all. Lost In Time Toy Store racially profiled, discriminated against, and harassed my S/O and child and asked THEM to leave. I contacted Lost in Time Toy Store on July 10, 2022 at exactly 1:00 p.m., when the store opened. I made contact with the business owner and explained the situation, hoping that he would address the issue with his employee. Instead, he defended his employee and explained that he put my S/O and son out of the store because he was angry my S/O was inquiring about another customer's merchandise. That does NOT warrant being kicked out of a business. The owner subsequently tried to make this issue "go away" by patronizing us with a $100 gift card for use in his store. Why on earth would someone want to put money back into a business that kicked the individual out for no reason just one day prior? This is by no means a resolution. The cashier's actions need to be addressed rather than trying to throw money and merchandise at a problem to resolve it. I want to spread awareness regarding businesses that clearly do not welcome people of color, and instead discriminate...
Read moreI was looking for an alternative to Target for my kids to spend some birthday cash on a toy, and thought of this place which I passed frequently while driving on Rt.29 but had never visited. From the posted online reviews I wasn't sure if this store would be suitable for young kids (aged 2 and 4), or was primarily a place for adults to find retro collectable items.
So, while my family waited in the car, I popped into the place to check it out before unloading the kids. I voiced my concerns to the friendly man (Matt) at the register, and he took a few minutes to show me around the store at the options available for young children. When I asked if it would be a problem if the kids were fairly hands-on exploring and playing with some of the items, he said no - it was a toy store after all, and to be expected.
We decided to give it a try, and are glad we did. The kids really enjoyed browsing, and ultimately found two good sized vintage trucks (one Lionel brand new in box, another used but in excellent condition) which they have been playing with non-stop. Much cooler toys then they would have found at Target. I enjoyed seeing so many toys from my childhood as well.
There have been several reviewer comments about high prices. While we were not shopping for any high-demand collectible items, I thought the prices were reasonable, and was impressed that the little bit of pocket money the kids had to spend got them such nice toys. Matt also gave my kids a surprise at the end of the visit, which was extremely kind as well.
We'll be coming back, and appreciated the great...
Read moreI had an unpleasant experience in this store, with the person in charge at that time, we had already visited the store before and my son wanted to buy a lego (Monster Fighters 9466) and the price was $90 on the box, a month later we returned to the store, I mean Today, there was still the lego with the same price, the surprise was that when we went to pay, this person in the store took the lego box and a minute later he told us that the price of the lego was $197, I corrected him and I told him that the price was on the box and that it was $90, and here comes the surprise, the box no longer had the price stamp and precisely where the price was on the box, it was damaged, like when you rip the price off a box and it was damaged and the worst thing is not that, but it was that this person in my face told me that the box did not have the price stamp, when a few minutes before we gave him the box with the price printed on it, HOW DISHONED IN PERSON, I did not buy anything, my son was sad, but I taught him a great lesson, you have to stay away from people who lie and steal, God knows how many times he has done this, and maybe the owner doesn't know it.... I hope the owner isn't part of this too. FOR MY PART I WILL NEVER GO BACK...
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