March 1st, 2025 1 PM. I went in for a mani/pedi combo. Everything was great. The tech was awesome but, I had to leave before my nails were dry because there was a couple that had a small child getting their nails painted and she was coughing all over the place. I have surgery in 3 days and couldn't risk catching something before surgery so, I'm sitting in my truck with the heat on to dry my nails.
May 17th, 2025 Because of cancer surgery and radiation/chemotherapy treatments I hadn't had a manicure or pedicure since the previous appointment on March 1st. I had let all of my nails grow out so that they could be precisely cut the same length.
The pedicure felt amazing and the tech was really nice but, my feet are still rough and my toenails are all cut at an angle.
When it comes to the manicure, the tech that did it the first time was too involved in what was going on in the station next to me . There was a guy there getting his nails done to match his ladies nails and the tech that was working on my nails was all up in their business. When he was done with my nails, my cuticles weren't trimmed properly, the corners were sharp, they were half painted and had a lot of dried polish on the skin around my nails.
I asked to have them redone by someone else. The girl that redid them did ok but, because the files that they use are not suitable for real nails, my nails are half as long as they were when I went in. The nail files for artificial nails are not meant to be used on real nails. The gel polish that they use is laughable. This has been the case with both salons that I have been to since moving to Kentucky. The technique that they use is also ridiculous. Once gel polish is set, it should never be disturbed. However, because of their lack of polishing skills, they file the edges. As soon as the seal is broken, the gel polish is no better than regular polish. Breaking the seal by filing allows for dirt and oils to seep underneath which causes the polish to crack and peel.
I expected way better than this for...
Read morePretty disappointing experience with Ma & Me this time around. We had been devoted customers for a while but the last session ended in tears and needless to say, we didn't want to go back. I took my 2 daughters and myself to get manicures and pedicures for Christmas. Not the most cost efficient experience but I wanted to treat them to something nice. Anyone who knows what a manicure is is aware that it does not involve gluing plastic tips or applying powder coated acrylic to the finger nail. I specifically said "manicure" several times during our appointment. Our pedicures went well (the day of) and then we were individually seated for our manicures. I was seated, back facing one of my daughters so I could not physically see her from where I was. Once I was done with my manicure I walked over to my daughter only to discover that the nail tech had put tips and acrylic on my daughter's fingers, against my wishes. I was mortified because I know what acrylic overlay does to nails but more so felt taken advantage of after telling the technician several times that she was getting a MANICURE. Since I prefer not to confront in public, I quietly paid and sat in the van until my daughter's were done. To make matters worse, within less than a week of getting our gel mani and pedis, our paint started peeling off, chipped, and my pinky nail tore all the way down to the nail bed. I had to keep bandaids on my pinky to keep it from tearing even more. My daughter's clear coats were also worn off within less than a week of getting our nails done, and the paint on one of my daughter's toe nails pulled...
Read moreWhen I moved to town 3 years ago, the bad reviews on here stopped me from trying this salon. This is now my third time getting my nails done here and every experience has been better and better. First off, the salon is very clean and super stylish. The nail techs are all so friendly and actually engage in conversations with you rather than ignore you the whole time. Prior to coming here I was getting SNS on my real nails done every two weeks at another salon in town. EVERY TWO WEEKS! My nails were lifting on the back ends causing water to get in and I had to get them redone cause otherwise mold happens and that’s not fun. I just had this gorgeous ombré done June 4th and my previous visit here was on May 1st. THATS A MONTH that they lasted! Makes me and my wallet happy. I’ve had two pedicures here and both have been a great relaxing experience and the techs are very careful. I avoided pedicures cause my two big toes are prone to ingrown nails and for some reason I usually get infections after pedicures. Both times my toes were left feeling rejuvenated and no infections whatsoever! Now I feel for the people who left bad reviews and had a bad honest experience. Maybe it was different techs then? because Sam, Linda (tech who did SNS in pics), and David have all done a wonderful job and were very friendly. I recommend this place 10/10 and will...
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