I had an issue with my Kinetico softener, I took water samples in and Amy Vanzandt took samples for me for free! She was awesome and very knowledgeable. I was able to make a service appointment the same week and they came right on time! Todd and Ethan were great! Was able to fix the problem in 20 minutes or less! Both men were very informative and very polite! God a ton of information to help with the lovely Blackman Township water sulfur issue too! Overall excellent service by everyone and was...
Read moreI am very impressed with the customer service of this company. From the initial call and follow up, to the tech coming out to check our system out, there was excellent professionalism. The technician had a ton of knowledge and gave short term and long term recommendations for a solution to our issue, that turned out not to be with our softener at all! I would recommend them to anyone in the...
Read moreOur experience was great. Everyone explained things well and was very kind during the entire process. Installation was quick and the staff are excellent. No complaints whatsoever. Oh - and they even deliver salt when you run low AND put it in for you. I told Gordon (the man who installed it) that it’s the “Cadillac of softener businesses”. Gordon was great and went above and...
Read more