Bigot! I have nothing but total distain for the manager/owner, who or whoever she is,at this facility. A very unpleasant person. This is definitely a case of discrimination. I am an African-American female. On my previous visits subsequent to September 14, the other employees and myself got along great. On September 14, this manager was was not willing to help and very inconsiderate, over me asking for a trash bag or if I could purchase a trash bag. It would not have been so bad if she hadn’t given me some ridiculous and long excuse as to why she could not help me. This really did not sit well with me. It bothered me a lot. I’m sure it was because I was black. And the other employee that was very pleasant to me on all the other previous visits, her attitude changed. I’m sure it was because this manager was there. But needless to say, on my subsequent visits I wasn’t pleasant to any of them if I had to interact with them. On October 12, the only reason I didn’t go off on this manager after a statement she made was because I wanted to finish my laundry and not be asked to leave. There’s really too many other details to state here. This person should not be in charge of anything. She needs...
Read moreThis has happened twice now. This place has a sign that says “open 8am-8pm, doors lock at 7pm”. About six months ago, my washer broke down at home so I showed up between 6:30-6:45pm to wash one load, which takes 30-40 minutes. The girl didn’t want to let me in and was literally standing at the door blocking the way. I had to explain to her that I was only washing and that it was before 7:00 anyway, the sign says “doors lock at 7:00”. She finally let me in. Today, my dryer wasn’t working so I walked in at 6:50 only to dry my clothes (takes 30 minutes) and the girl on the counter yelled across the room and told me it was closed. I told her “it’s before 7:00” and she said, “but it’s closed already”. I told her I was only going to dry. And she said “next time be here earlier, the other girl would not have let you in”…. I have a feeling these girls just wanna get home early and don’t care about customers who have busy lives and need their services. I wonder if the owner(s) are aware this...
Read moreThis is the first laundromat i've been to in a very long time, but it's also the first laundromat where the staff actually is helpful. And it's really not that bad. It's nice, clean brand new machines from what I can see not older than I am. And I date back to the sixties, i don't know if they have their own laundry services there. If they do, I'm very sure they'd be highly professional about it. But I'll check on that next time. I'm there, which may be in the very near future. But I do find this a pleasant place to be fairly quiet. I could use better wi fi though, so what should we do about a mascot?But other than that, I can't find any flaws in the place so I would rate it...
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