Fusion Athletic Club — Local services in Lindale

I didn't like this gym they have similar prices to all the gyms in Lindale but the staff don't unlock the doors to the public at the posted times on the door and the staff seems sketchy to me I had signed up for a membership here but the staff was pushing to use a bank account number to sign up for membership even though they use credit cards to his reason behind that was that credit cards expire and I had to explain to him that credit cards are more safe and secure than handing over a bank account number red flag the next one was when I started to read all the user agreements and he seemed to become very offended by me reading something before I sign it red flag number two the third red flag was when he said I had to download a app to have 24 hour access to my phone which would track my location and have access to all information on my phone and use it as it pleased so I decided to drop the membership then and there and asked for my money to be refunded on my credit card this did not go over well with him and told me to bad I already signed up and would not get my money back and said I will that it clearly states in the user agreement that I have a thirty day money back guarantee and after explaining this he withdrew my membership with no charge to it I will wait to see if he actually does when I get my statement in but it's a new state of the art gym with alot to offer but I give them a two star cause of the horrible treatment from the staff don't join this gym I would say christus or eagle are the two best to join in the area definitely don't join hear this guy is pushing for bank account info he's probably stealing people's ID and info cause he knows people will actually lose real money and he will get away with it unlike all the safety nets provided by a credit card stay away...

I generally like the facility and the trainers, however there are certain people who get access to amenities which other members do not get the same privileges to, despite paying the same rates. My membership includes use of the sauna, but I can only use the sauna during scheduled staff hours and if I am on the sauna schedule. There are other members who have access to unlock and use the sauna whenever they’d like. One of these “special” members walked in on me during my scheduled sauna session despite the door being locked and the sign on the door reading occupied. After this incident I was assured that from now on, no one would have special access, only staff would be able to unlock the sauna, and the original rules of “only during scheduled staff hours and you are on the schedule” would apply to EVERYONE. Well, here we are, several weeks later, and guess who still has special access? The same person who walked in on me. I don’t appreciate being lied to and I don’t appreciate not getting the same access as others despite paying the same rates as others.

UPDATE: after the owner called and personally spoke with me, I was feeling ok about everything…then whoever answers Facebook messages felt the need to suggest that I cancel my account because he wasn’t happy about being called out about things he hasn’t been transparent and truthful...

The facilities are fine, but the atmosphere needs work. The music is definitely not to my taste, and I understand it's not possible to please everyone. But it would be easier to overlook that point if it weren't so loud. No kidding, it is so loud that I can't even hear myself think. I would like to be able to listen to the music/podcast of my choice, but it's nearly impossible without turning up the volume on my own headset to the point where it's not healthy. It doesn't have to be library-levels of quiet, but seriously - turn the volume down several notches.

The other thing that I think is a problem is that sometimes there are small children running around with little to no supervision, presumably because their mothers are working out. Okay, I can appreciate it might difficult to secure childcare (BTDT), but if you are going to schlep your kids to the gym, then it is incumbent upon you to keep a closer eye on them while you're there. I'm not saying this to be an ogre, but out of genuine concern. It is neither wise nor safe to let them play with/on/around the equipment, and I would think it'd be a liability for the gym as well. A jungle gym is more suitable for young children, not...