Family Pathways Thrift Store — Local services in Lindström

I wanted to like this place, I really did. Their organization seems to have a nice mission. I’ve even given the place multiple chances over the last couple of years, thinking maybe they’ll get better or I caught them at a bad time. But take a look around at the price tags on many of the items and you’ll find yourself wondering...did they forget that this stuff is...well...used? If you’ve ever wanted the surreal experience of having sticker shock at a thrift store, then this is the place for you!

The Forest Lake location has a much better selection. Possibly the Lindstrom location has such poor selection because their staff are rude to people who try to donate stuff. They have specific hours to donate that are different from their store hours (this was pre-pandemic so we can’t blame that). So if you make a special trip 20 minutes each way to donate stuff under the impression that they’ll accept donations since Google said they’re open...think again. They’ll give you rude looks and tones of voice as if you’re inconveniencing them and you’re stupid for not knowing their donation hours are different than their store hours.

Take yourself a favor and drive the extra 20 minutes to Goodwill in...

I entered today with everyone else in my party wearing a mask except me as I have a legitimate medical condition exempting me. Knowing the governor's order has this exclusion specifically stated, they violated the federal ADA (American Disabilities Act) because they kicked me out of the store without offering any alternative method to accomodate serving me. So as a low income person, I was unable to purchase a dress shirt for my son so he would have one nice shirt that would fit.

This discrimination caused my ever present medical issues to slap me in my face reminding me how different I am while I only wish I could lead a "normal" life. But to top it off, the one company that is supposedly out there to help the community, especually the low income and disabled, turned me out to have to face my boy and tell him I was not allowed to buy him a shirt.

Please consider patronizing alternative organizations who actually assist the low income and medically disabled at every...

As everyone else has said they really want to give this one a good review but i find myself conflicted. It being the only trift store to me for almost 20 miles i go there a lot more than i should but being a model and needing new outfits or peices for shoots it's your best bet on a budget.

I go there with a credit card in hand but I've been followed and watched a few times like I'm stealing. I honestly have worked in retail for 20 years and haven't done that to anyone else while they shop. It's made me feel uneasy and disrespected I've just walked out. I spend a minimum of $40 up to $300. I don't appreciate being looked at like delinquent trash.

The above reason does back the rudeness of some( not all) of the employees. Some days i walk in and get a "hi" somedays i get a scowl and left to figure out on my own if there's a sale that day. So yes the employees situation needs to be addressed...