Pedigo Furniture — Local services in Livingston

Overall our experience was very good. They have a huge variety of furniture to choose from (even good quality discount items in the back of the store). The staff is very knowledgeable and delightfully friendly, especially Charlotte who helped us find a sectional that we LOVE and that was in our budget. We came in not entirely knowing what we wanted, and Charlotte was instrumental in helping us find furniture that we loved. We could not ask for a better or more helpful floor associate. However, we had a negative experience with the warehouse employees when they loaded the furniture into our truck. There was a truck being loaded before us, so we had to wait about 30 minutes for them to get to us and by that time the store was closed, so it was reasonable that the employees did not want to be there for much longer. However, they had sour attitudes the whole time that were excessive, in my opinion (i.e. Muttering and cursing under their breath while they loaded the furniture). Additionally, I apologized profusely that they had to stay late and thanked them multiple times with no response. We did not know it was customary to tip them as they were not delivering furniture and our load was not especially difficult, so we did not leave a tip, but when we thanked the one warehouse employee a final time, he replied "thanks for the tip" sarcastically. Also, a portion of the plastic they put over our couch came off halfway through...

Our old couch was over 10 years old and starting to wear out. After shopping on line we decided to give our local Pedigo a shot. Went in and selected what we thought we wanted. Brenda Morris helped us and gave us what turned out to be the best price we were able to find. We made a deal and two days later our new couch was delivered. The first evening left me real disappointed , decided to try it one more evening... same results, just did not feel good to sit on, too hard, hurt my neck, hard to get up... Next morning we went back to Pedigo's and talked with Brenda, to our surprise she started working with us and helped us fine one that was MUCH better. Worked out the delivery and it was delivered on time by a couple of guys that were professional and careful with both the couch and our home! I would recommend Pedigo's to anyone, Brenda was helpful and professional, the delivery guys were all anyone...

Upon arrival at Pedigo we met with Sarina while looking for a couch, she went above and beyond making sure we were satisfied with our shopping experience. We initially picked a couch we thought would meet our expectations, upon arrival the delivery team (Robert & Justin) worked extremely hard to place the couch where it was required but after many efforts, it was determined it would not go through, it was too large to fit through the room door.

The couch was taken back and after taking careful measurements with assistance from Sarina a new couch was selected and delivered and setup in a timely manner.

I would like to personally thank Sarina, the delivery team (Robert & Justin) for their hard efforts and professional attitude in meeting our goals....