Neely's Train Shop — Local services in Logan Township

My daughters & I, minus the Mrs, spent the weekend near Pittsburgh and stopped at Neely's on our way back to NJ. I am just getting started and always amazed at the varied selections each train store has, and Neely's is no different.

There are a couple of magnificently organized display cases with old trains and accessories not for sale that is a pleasure to look at. I took a stroll around the store and noticed some postwar ZW transformers so I went up to the front to ask and the owner explained the costs & lifetime guarantee on the refurbed units. He also plugged it in and showed me how to use it, the circuit breaker function, and some hints for hooking it up and adding a little more protection for modern engines.

There were a large selection of new items and gently used items available for engines and rolling stock, scenery & sets.

My grown daughters were with me and enjoyed walking around seeing all the different cars. They picked out a couple surprise presents for my upcoming birthday.

We are Disney fans, as is the owner, and there are some phenomenal old train and non-train Disney memorabilia on display throughout the store.

We could have spent more time checking everything out, but we had a couple more stops the girls wanted to make and a few hour drive back home. I wish Neely's was closer and I would always stop in again if we are ever passing by. I highly recommend Neely's for the selection and...

I dropped off my 6 year old son’s train we just bought brand new from another train store to have Rick look at it and tell me if it can be repaired. He wasn’t in so his wife said he would be in after a few hours and would call me and let me know either way. Well the day goes by and still nothing. I tried calling the next day all day no answers. So I politely tried messaging on Facebook and this is the scathing answer I get— “ Take it back to where you bought it and get your money back it is junk. That is part of the electronic board” Rick

He didn’t care to even try to order a part or even offer advice if I could fix it myself. For a store with 0 people in it both times I was there to drop off and pick up the train, you would think he would be a little more personable to want to help a 6 year old with his train that he loved so much.

I tried helping out the small store during these trying times and give them business only to be...

Very disappointed in this business. I spoke to these people three different times over the past several days about an item and they told me that they would get back to me, yet I have not heard anything from them. No way to run a business.

As an add on, Around 3:30, PM Monday, Aug. 4th, I received not one, but two phone calls From Rick, attempting to chastise me for giving him a poor review. These calls came ONLY after I gave the review, AND after my three attempts, beginning with a visit on Thurs, July 31, including a phone call, and a second visit to his shop on Friday, Aug. 1st to get info on the product I wanted. AND after him telling me he would contact me on Saturday. Aug. 2nd, which he never did It took the poor review to get a response. Customer service? I think not. Rude...