This review is solely for the booking phase as we did not get a chance to use their services.
We contacted via the phone to inquire about chair rental pricing for a funeral and any other fees associated (delivery, setup, etc). Over the phone we were quoted $1 per chair and $50 for delivery depending on location.
The venue for this event is 3 miles away from the posted business location. The final text information that was sent to us stated $100 for delivery.
When we inquired about the new pricing, and stated āshouldnāt the total be $50 lessā, the response given to us was āNo, you can look for another optionā.
To me this is now how you do business. It is very rude, curt, and disingenuous. I hope in the future youāre able to be more courteous and cordial to your potential customers.
Additionally, charging $100 to deliver less than 100 chairs 3 miles is absolutely insane.
Response to the owner: Not factual. You stated āSorry, that's why we asked for the address so that the system can tell us how much to charge.ā
Nothing about a special delivery charge due to the days/times requested.
Please work on better customer service as interactions like this can ruin...
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