Rouge Rose - Flower Shop and Wholesale — Local services in Los Angeles

Very disappointed with this place and people who works there. I ordered flower for my friend's party.Two days I was texting with them about my order.I sent the pictures of the flowers that I want. They even quoted me a price for it.I told them that I will pickup on this day at this time.They told me okay order is placed.So when the day came I drove all the way to the address to pick up my order.And they telling me there is no order under your name and there is no way that someone from them take the order from me.They were asking each other who took my order, but everybody's saying not me not me.So the guy who was in charge, he told me nobody took your order. I showed him my texts.I showed him the phone calls and he was looking me looks like I'm crazy.And he told me there is no way to have my order,what he can do for me just will give me the basic flower without no any decoration without staying on the line.They didn't even apologize for all this.That I spent all my time to order the flowers. I spent my time to drive to their address and I was ready for the party, dressed up with makeup and everything,but they make me to leave the...

I had a wonderful experience with Rouge Rose! The flower arrangement was absolutely stunning—fresh, beautifully designed, and exactly what I was hoping for. A special thank you to Milena, who was incredibly kind, attentive, and truly went above and beyond to make sure everything was perfect. Her eye for detail and warm personality made the whole process a pleasure. If you’re looking for breathtaking flowers and top-notch service, I highly...

Zero customer service. I just left that store. When I walked in, I asked if I could take a look at the flowers they had. One of the employees said, ‘No, just wait; someone will help you.’ However, nobody helped me. Then, another customer came in, and they immediately started helping him. I want to point out that neither of us had placed an order. I do not recommend this flower...