Los Fresnos Dental Center — Local services in Los Fresnos

You know what, I’ve been going here for a few years now and I’ve never had an issue. Everyone is so nice, normally. Today I called to reschedule my appointment because I didn’t want to drive from Harlingen to LF in the heavy rain that was expected, due to some tropical weather. Well, when I called (a couple hours in advance), I stated this reason. And I get a snarky “what rain, it’s not raining “. I understand it was not currently raining, but it was expected to. They go on to reschedule me, but it felt as if they were annoyed and sort of cut me off when I replied it was expected to. Sure enough, not long after, it’s pouring. They did make sure to remind me there is a $35 cancellation fee that was going to be applied. Ok thank you, understood loud and clear. I understand policies and procedures, but the snarky remark was...

Zero stars. No considerarion towards patients. They left me waiting for a total of 1 hr, was only going in for a cleaning. After they took me into the waiting room I waited 20 minutes and dentist Lalonde passed by , I asked how much longer it would be as id already waited a total of 1 hr and he said maybe half an hour. Just an excuse, no apology. These people apparently dont care about loosing patients. Edit: lol these people have the nerve to be offended and shameless based on their reply to me : D , instead of letting the truth hurt have some professionalism and respect for the paying customers , my reviews are none of yalls business, if I feel like rating zero based on my experience thats not your business. Concern yourself with your garbage services and how to fix them :D have a...

I just came back from the dentist office at Los Fresnos Dental Center and had a simply enjoyable experience. First of all I was greeted with a smile by the ladies at the front desk, which is really nice, especially when one is coming in from a cold and rainy outside like I was. Their waiting rooms, which I noticed are always so clean and fresh smelling, quickly put me at ease. I got my teeth cleaned by Debbie, who always does a great job and is totally considerate of my sensitive teeth. Dr. Lalonde checked my x-rays and teeth and gave me a great report. Thanks Dr. Lalonde for helping me keep my teeth and gums in check and thanks for your friendly and joyful chair side manners. Thanks to all the staff at Los Fresnos Dental Center for my nice dental check-up experience. See...