Serendipity Boutique & Gift Shop — Local services in Loudon

Two times I have came in to buy gifts, and both times treated so rude. We obviously didn't look "rich" enough. You all need to learn customer service because you've lost a few people I already know of from your attitudes, and I am also one now. I will never buy again from here. You aren't on Beverly Hills BTW.

Your reply is a complete lie. Yesterday about 2:30- 3pm my two kids and I were in YOUR STORE. I have a the receipt of the bracelet I bought if you need proof. I will come show you. I wasn't happy at all when I left. And I know the other couple and their grandmother who came in. Who you followed around being more than helpful to sell some jewelry. You (the owner) weren't even there when I came in. It was the dark haired rude lady. You (the owner) were there the first time I came in in August. Your review of...

I moved to the area in May and just visited Serendipity Boutique yesterday! What a great place! The line of clothing is top notch! You won’t find shoddy clothing..you will find clothes that are versatile and timeless! Stop buying 4 pair of jeans at 20 bucks a piece and go in and get one pair that fit!! Forever! The owner is as close to a personal shopper as I’ve seen. She utilizes masks, has masks and disinfectant at the door, sanitizes the dressing room and separates any clothing I didn’t buy to disinfect before putting back out..you can not shop in a safer environment. There are great stocking stuffers and don’t get me started on the sale rack! Do not go to big department stores when you can stay safe and actually try on clothes at...

I was enjoying my day off with my son and we decided to get ice cream from our local ice cream parlor and go for a walk near by. I saw a cute piece of clothing here, and was curious about the price, so I walked in with our ice cream cones in hand (that was what we had stopped for to begin with) It was not that I was unable to eat ice cream in your clothing store with my son. It is the way the very first thing you so rudely said was, "Umm you're gonna have to eat that outside!" Not very welcoming. I do understand the reasoning, but you could have gone about it in a more professional manner. You should probably put up a sign out side of your door that says, "No food, drinks, or ice...