Copper Electronics Inc — Local services in Louisville

Ordered a meter from them. Meter never showed up. Tried calling but they apparently leave real early on Fridays with my package out there somewhere. Emailed them Friday by Tuesday no response at all from Copper. Called my credit card company who stopped the payment for something I did not receive which seems to have upset them. They were all like 'you should have contacted us' like I had not made attempts to do so. Will be my last time doing business with this company as there are better and cheaper alternatives. I'm assuming emailing them is not considered 'contacting them first' as I waited five days for them to respond to me with no avail. Maybe work a little later in the day than 3pm? Close to 30 years of being a customer.. this ended that relationship. THANKS CB WORLD FOR MATCHING...

Everything went fine during tbe ordering process. I was purchasing them as a birthday gift. A family crisis delaid us programming. When we put the disk in the computer, it messed up the fuctioning of the computer. We called a computer tech to fix it. Then we were able to program ONE of the two radios. Tried over a period of time, to program the second, to no avail. When we called Baofeng customer service and explained what happened the young lady's first comment was "you've had them three months". Not and offer of help or suggestions just that we need to purchase a second cable for the second radio to work. Thats NONSENSE! As little as I know of electronics, I know all the cables are made the same for the same devices. So why would a second cable make a difference, if the devices...

After buying radio stuff from them for 30+ years with no issues. Suddenly during a conversation I had today with them. Explaining the microphone we bought from them appeared to be used or tampered with in some fashion. The lady was rude, non caring and unprofessional. Never in all my years of business has anyone treated me so rudely. She told me never to shop there again and to take my business elsewhere after insulting me and basically calling me a liar. She insinuated that it was my fault they sold me a used microphone. Beware of this company because they are selling used merchandise back to people as new. I'm still having trouble with this mentally after 30+ years of business with copper. I'm so very disappointed about what this company has turned into. Beware folks....