CVS — Local services in Lowell

This particular Middlesex Street Lowell Mass CVS I do not like I do not like the employees or the manager manager gentleman rude your coupon can expire at midnight and you're in there shopping and at 1 in the morning you're finished to go cash out they won't use your coupon you know the 30% you get in the mail but most of the time you don't use because you can't use them on sale items I can't use them on clearance items that's what I want to buy something when it's on sale or clearance plus I have a coupon that's what I want to buy something that I normally wouldn't Buy because it's too expensive they should let us use the coupons because you're not going to buy it it's too expensive but if you get it on sale or clearance and use your coupon and it's great then you're going to have to spend the money to keep up with buying it if it's something you like and you going to continue to use they're too buy the book all the other CVS's will Bend not this one I only go there because I have to get my prescriptions cuz I can walk there but when I have to buy stuff I go...

Hello I come in panicking because i forgot my medication and i am on Vacation for 5 days. I come to cvs to ask if they ever provide an hold over supply until i can do a doctors appointment in two days . The pharmacist not even coming from her desk but whispering to the pharmacy technician “No we’re not doing any hold over supply for 7 days” . I said not 7 days just two until I can talk to my doctor about a refill . The lady would not even look at me or acknowledge what i said she just tells the technician “no we’re not doing that” (They do do this at some pharmacy). My problem is she could have been a little nicer and not so unprofessional. She did not even come from her station and talk to me about some things I could do or why they couldn’t do a hold over supply . She might need some more assistance on proper customer service. Anxiety medication is not something I can just take off and on . It comes with severe withdrawals. She should have showed some sort of empathy . Will never...

All I know is this pharmacy is excellent to me. I do not call and try to get my stuff early. I take it as prescribed. They do not judge and everytime I have been in there I hear people yelling at them to try to get controlled substances filled early. Pharmacists have always been extremely helpful. Would not consider going anywhere else. They even go out of therre way to call me and let me if medicine is available ahead of time..UPDATE..for the past 2 weeks I have been callin because I know I had a medication on file and it turned out it was on file, two days before it was supposed to be filled. I was told it was there but they have no idea when I could pick it up. Not helpful at all am extremely disappointed by there tone of voice and demeanor. And rude attitude. Not helpful. I come here for everything. Very disappointed. Will...