Snowdaes — Restaurant in Lowell

Snowdaes in Lowell is more than just a dessert shop; it’s a delightful destination where great desserts, excellent service, and the joy of board games converge to create a uniquely enjoyable experience. Whether you’re in the mood for a sweet treat or looking for a fun spot to hang out with friends, Snowdaes offers a cozy and inviting atmosphere that caters to all ages.

The moment you step into Snowdaes, you’re greeted with an array of enticing dessert options. From creamy, dreamy bingsu (Korean shaved ice) topped with fresh fruits and sweet syrups, to rich, velvety soft serve and a variety of baked goods, there’s something to satisfy every sweet tooth. What makes Snowdaes stand out is not just the quality of their desserts, which are consistently exceptional, but also the creativity of their offerings. Each dessert is thoughtfully prepared and beautifully presented, turning simple snacks into culinary masterpieces.

But Snowdaes isn’t just about satisfying your sugar cravings; it’s also a great place to unwind and have some fun. The shop is equipped with a selection of board games that guests are welcome to play while enjoying their treats. This combination of delicious desserts and entertaining games sets Snowdaes apart as a community hub, where families and friends can gather for a relaxing afternoon or a lively evening out. The staff at Snowdaes enhances this experience with their friendly and attentive service, making everyone feel welcome and well-cared-for.

In summary, Snowdaes in Lowell is a must-visit spot for anyone looking for high-quality desserts in a fun and friendly environment. Whether you’re a dessert aficionado or a board game enthusiast, you’ll find something to love at Snowdaes. It’s the perfect place to indulge, play, and create...

I think today was the last straw that broke the camels back. I’ve tolerated their poor or lack there of customer service with their employees of few times. My patiences was tested today when I went to complete an in-store order on 11/12/2021. The cashier, whom I did not get her name since her manager Corey, said he’s not allowed to give me her name. This particular cashier seems to ALWAYS have an attitude problem whenever there is an encounter with me. Eye rolling and very rude demeanor. My order was paid in cash and when she returned my change which included coins, she threw it into my hand causing the coins to drop on the counter. She was not apologetic at all. I was going to tip her but with her attitude I didn’t. This is my last time giving Snow Daes any business. I appreciate the good drinks and all but it’s not worth it to return if they can’t hire the right people and train them to offer better customer service. You have lost a loyal customer and I will let the community know of this incident. Snow...

TERRIBLE customer service! I tried to use the online system to place an order, but they have specialty items on the menu. I tried to call to do the order, but was told to use the online system. I explained I could use it for 2 of the items, but wanted to add a Shorty's Special to an online order so my husband could pick everything up at once, but they said he'd have to come in to order, and then wait to pick up the specialty items...while everything else from the online order melted. I told them as such, and asked to speak to a manager. The manager continued to state this was the policy. ABSURD. I told him he'd lose us as a customer because of this terrible ordering policy and he said that's fine. Mission accomplished! Other people have been posting about having to wait for drinks and such because of this policy; makes having online ordering totally pointless. Too bad they can't get a system that works OR offer decent customer service...