Market Basket — Local services in Lowell

Market Basket on Fletcher Street is great. I used to go to the Market Basket on Bridge Street. But they told me the name was Kevin and you also lied to me saying he was the general manager so he said I wasn't allowed there for 6 months and then I went there five months later and his other guy said you aren't allowed in here but they still let me go. So the manager who said he was the GM but he lied. The reason I'm not allowed in there anymore is they told me I assaulted some Spanish employee and that was a total lie. I am 56 years old I weight 110 lb. I was born at night but not last night. Then he got my plate number I sent the police to my house playing I was trespassing and I was drinking. The officer what is a gentleman and I couldn't believe that they let me in to get only a few goods and then sent the police. If you look on your tapes there is no assault taken place. He just didn't like that I criticized the way they had the two express lanes down to one and the other one was full service. This is while we had the pandemic going on it was at least 20 people in the express lane Bumper to Bumper no 6 feet apart from each other. That's why I'm not allowed in there anymore. So I go get my Meats in Salem New Hampshire McKinnon's Meat Market and milk bread and all that little stuff I go to Fletcher Street. Mind you I've been going to the Market Basket since 19 83 1 + Somerville also went to the one in Chelsea I lived in Everett for 20 years I am very disappointed I'm not allowed in that store on Bridge Street. Just because you had some egotistic managers who can't take constructive criticism. I hope someone reads this and does something about this I've been a customer for over thirty-six seven years I don't know something like that. Thank you for listening. And I did not assault anybody just check out the film obviously they have a picture of me and their office guy 110 lb beating somebody up that weighs 200 lb have...

They seem committed to self-fulfilling prophecy with the whole “ghetto basket” thing. Shoppers will go to other stores entirely if remove good products available at other branches and other chains (like real parmagiano cheese that’s not one of the twenty varieties of powdered crap from Wisconsin and fresh guacamole not filled with preservatives, both of which were removed in the last week or two).

If you’re going to inconvenience me by making me go to another Market Basket to buy proper groceries, why shouldn’t I just drive further away from this company altogether? Are you trying to drive me away? If so, good job!

Also, the lack of handles on bags isn’t just cheap; it’s punitive, especially if you have to carry groceries through an apartment complex, like many people do here.

Seriously, between the ridiculously long lines from unstaffed tills, the shrinking selection of decent products, and bags designed for maximum inconvenience, I am left to wonder if this business even wants customers. Why come to a store to wait ages to give them money for products that you have to compromise on before they put them in bags that are a pain to get home? Personally, I would rather drive ten more minutes to a store less obviously contemptuous of its customers. If you’re reading this, consider...

I always shop MB. But today I’m actually going to leave a comment about a sub I purchased today. It was an Italian sub. By far the worst I have ever purchased. Meats had a slime film like substance on it. Lettuce was definitely old and brown and the tomatoes are translucent. And my bread wasn’t fresh. It was hard almost like if it had been sitting out in the open not bagged. It was the poorest quality sub I have ever seen. What’s worse is I only get 30mins for lunch. Took about 20min to drive to the store grab what I wanted wait in line and then get back to my desk which leaves me maybe 5-6 mins to quickly have lunch and continue my day. But when I unwrapped my sub I was definitely upset with what I purchased. I would have taken a picture but I literally had no time and was so upset I tossed it in the trash. Let’s fast forward to now. It’s 1:38p 5/12/22 I work till 6p maybe 7 and I have yet to eat. SOMEONE PLEASE EXPLAIN TO THE LADY WHO MADE IT THAT SHES UNPROFESSIONAL AND IF SHE DOESNT LIKE MAKING SANDWHICHES THEN TRY FINDING A NEW JOB. I will not be going back to this location for lunch. I shall fight the good fight driving over the rourke and risking...