I have frequented this Target many times at Lutz Dale Mabry Highway. Unfortunately the customer service and store appearance has gone down hill.
I set up a Target curbside pick up the night before for groceries. When I arrived at the curbside drive up, the Target app stated that curbside was not available and to select pickup. I walked in to the pickup area and the line was moderately long. Wait was about 10 mins. No big deal, it’s the holiday season and we just had some rain. I waited and when it was my turn the young lady scanned my bar code.
While waiting by the pickup area I noticed there were no wheeled or hand carts as people came in. People were frustrated looking for something to put their purchases in.
15 minutes later my order came out. Unfortunately the young lady brought my $200 load of groceries in a “curbside pickup cart”. She looked at the empty cart return area and seemed unsure how to give me my groceries. Since this was an employee only cart, I asked if she could walk me out with my groceries (sleeves of soda, bags of produce and TP) - I parked at curbside drive up. She said she would have to ask.
She was gone again for a while so I called over a manager to help. I told the manager the story, that I’ve been here 30 minutes and just want to take my groceries to the car. I also mentioned that other customers were also looking for carts. No apology for the wait or the inconvenience. She simply said we are trying and walked away.
The young lady finally came back with a shopping cart and put my groceries in. I mentioned to her she should let her manager know about the lack of carts at the front of the store. I received a blank stare and was told it must have been because it was raining earlier.
For one of the largest consumer retailers (who is also located in a rainy state) you think you could manage cart return and show some customer empathy. A small, sorry for the inconvenience and some effort to make things right go along way. Why couldn’t staff walk the groceries out in the curbside pickup cart? I won’t be back at...
Read moreStay guarded ladies: love this target and have been going here for years, but lately I’ve been approached by three separate women starting a conversation by asking “where did you get that sweater, those pants, those glasses, etc.” it has led to them telling me they’re new to the area and their job is remote/flexible and start talking about their business mentor, investing and financial freedom. Pretty sure it’s some sort of MLM (multi level marketing) scheme.
For anyone curious, the first time I genuinely thought it was someone around my age trying to make a friend. I also kept very guarded, because the situation didn’t feel right. But I’m also too nice, so I was stuck in conversation. She seemed to disengage after I mentioned being happy in my career.
The second time I was with a friend and she is also too nice so we ended up talking to her. Which was helpful, because she used the same story/buzz words so it confirmed my suspicion about the first interaction. As we were leaving, we saw her walk out without buying anything.
The third time, same opener so I just replied “I don’t remember, sorry.” And kept walking. All were different women in their late 20s-mid 30s. All approached while in or near the women’s clothing section and were pushing carts.
It’s so frustrating that they’ve ruined target for me. And I don’t see how target could help, because they look/act like regular shoppers. I hope this review helps someone. Stay guarded out...
Read moreCame Here To Shop… Instead I Ended Up At A Taylor Swift Torture Chamber
I walked into Target, ready to enjoy a shopping spree, but instead, it felt like I’d stumbled into a Taylor Swift concert — and not the good kind where you can at least pretend to enjoy it. No, this was like being trapped in a never-ending loop of heartbreak ballads.
I swear, I wanted to poke my eardrums out with a pair of clearance rack scissors just to escape the incessant sound of “Shake It Off” echoing through the aisles. If I had a dollar for every time I heard “Love Story,” I could buy earplugs and a one-way ticket to a place where music isn’t a form of torture.
Shopping for essentials became a desperate race against time, trying to grab the last pack of paper towels while simultaneously plotting my escape from this pop prison. I half-expected a manager to come over and ask if I was okay, but honestly, I was too busy bleeding out from the auditory assault.
So, Target, I love your snacks, your deals, and even your décor, but please — for the love of all that’s holy — let me browse in peace without feeling like I’m living in a Taylor Swift...
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