Subway — Restaurant in Florida

I never post negative reviews, I would much rather call, but no one is answering the phone.

Note: Subway has always been a favorite of mine for fresh sandwiches, even when traveling, we would always stop at a Subway, due to quality and their staff. This is our experience today. After ordering from the 1st employee (he was fine), 2nd employee took over after toasting of sandwich. This employees’ hair was greasy and dirty, and hanging in her face over the food. Instead of any verbal communication, she just kept looking at us as to what we needed, no verbal communication at all. During this time we had plenty of time to look at the toppings. (Yes, there should’ve been where I walked out). There were two sides, one look fresh and the other one looked like left over, She took from the not so fresh side.

I did notice that the Plastic part where they put the toppings on had not been scraped from the previous sandwiches, as I thought this is their normal procedure. I looked back after our sandwich was done and they hadn’t scraped it off either. Looking at the toppings again, I noticed how dirty the glass was on the inside of the glass of the toppings. Yes, there was white marks, but it was just the smearing around of whatever grease or film was on the glass.

In addition even where the cookies are held in a separate glass enclosure, the glass on the inside was dirty. Getting home I did eat a quarter of the sandwich, there is hardly any meat in it, the bread was not fresh and had no fresh bread taste to it.

Again, this is just shocking for me that I went into a subway and it was dirty. I have noticed when we go shopping that the Subway inside Walmart has been empty instead of full like it used to be. And...

After shopping, me and my boyfriend went to get some subway. Once we got there immediately off the bat, the employee serving us had informed us that they had certain ingredient but because she felt “it didn’t look good” she refused to give us the ingredients we wanted even after assuring her we were fine with having it. and then after the sandwich was made, me and my boyfriend noticed that as she rolled it, it was upside down and the ingredients had fallen out and into the paper. After telling her she said “it would be fine“ and didn’t fix it. Then to top off the already annoying interaction once it came time to pay, after my boyfriend had spent $100s on groceries she grilled him for having me pay??? and not in a funny sarcastic way, in a abrasive and condescending tone. I kid you not, she audibly said “Ohhh i see what...

My experience at this Subway left much to be desired. The overall cleanliness of the establishment was subpar, with tables that appeared to not have been properly wiped down and a noticeable lack of attention to detail in the food preparation area. The customer service was lacking, as I felt ignored and unacknowledged by the staff during my visit.

In terms of improvements, this Subway would benefit greatly from a thorough deep clean to enhance the dining experience for customers. Additionally, focusing on customer service training for the staff to ensure a more welcoming and attentive atmosphere would go a long way in improving overall satisfaction for patrons. Overall, there is significant room for growth and enhancement at this Subway location. This is by far the absolute worst subway ive...