Ollie's Bargain Outlet — Local services in Lynchburg

The cashier Kim was rathwr spectacular and i would have given this trip a better rating, unfortunately her colleague completely ignored my presense right next to her at the secure item display. I stood there for 15 minutes while customer after customer continued to be waited on. I tried getting her attention numerous times by politely giving a wave making a noise"AHEM" and finally after losing all patience i could possibly muster, again 15 minutes is reculous to wait so that I could see if the headphones in the case were noise cancelling. Finally i said loudly MAAM, to which I recieved an eye roll from the old lady ignoring me ringing up everybody else she possibly could, before she decided to radio for someone to open the case because apparently i did t warrent her attention. A very pleasant manager came and profusely appologized for the rudeness of their employee as well as my wasted time. Unfortunately the headphones were not noise canceling but i was able to puchase some candy that i was shown that was on sale and even though the headphones were not what i wanted. Kim the cashier went above and beyond to compensate for her co-workers negligence rudeness and unperfessional behaviour. Kim even had to discount each of the fifteen twizzler packets individually so i could recueve them at the marked 75 percent off. Kim never complainee in fact she appogized for.her colleague and had a wonderful enthusiastic attitude throughout the transaction. I would like to thank Kim for making what would have been a horrible shopping experience atleast tollerable. Kim from Ollies you ROCK. Keep up...

So glad this store exists! Whatever I can buy from Ollie's, I buy from Ollie's. I got some of the best and most quality products from here, like my new suitcase which I wouldn't trade for any other.

Review Pt. 2 - Update!!! (Edited) I love how easy returns are ALL the time. I never have to stress at check out because I know if I don't like something, I can just bring it back. Their staff has always been so kind too, in assisting with returns. They never once gave me a hard time or showed any frustration with me. I think that's what makes this store the best place to shop, besides their great prices, is the risk free purchases (so to speak). I get a lot of quality items from here, but not everything they sell is quality. Sometimes I don't realize that until I take it home with me, and I think to myself, okay this was super cheap...but it's also junk and I probably won't ever use it anyway. So I just take it back! It's like shopping at a thrift store. You just have to know how to look for and find and weed out the right products among a sea of stuff. That's why I gave them 4 stars instead of 5. It can get just a rad frustrating at times. But I have also made some of my best purchases here! So I am really happy this store exists and always recommend...

We enjoy going to Ollie's and find many good deals every time we go. They carry name brand items at lower prices. The sections we always check are kids books, toys, snacks, k-cups, and toiletries. Ollie's is also a great store for home renovation projects - we've gotten carpet, padding, vinyl flooring, curtains, and paint here at great prices. Great deals on quality kitchenware, cleaning products, home decor, even furniture. The selection always varies, so you never know what you'll find. This won't be a quick stop, give yourself time to peruse the aisles - the store is huge! Make sure to sign up for their free rewards program ("Ollie's Army") - you earn points on purchases and get coupons...