Luxie Nail Spa — Local services in Lynwood

So..... i started going here over a year ago before i was pregnant (nov 2017) to a girl named Aubry (whom after this fiasco i will be tracking down). Seeing as I had such a great experience When Aubry i decided to what i thought was a great shop for nails. I ordered it gel manicure and a French tip nail Polish pedicure. While i was making convo with Mina who did an amazing job on my toes my armrest started being beaten and a cart yanked thru the small space between the pedicure techs. After i realized she must have business shes handling( be it she was just seemingly demolishing a thousand dollar plus spa chair or just unhappy with me her paying client when i hadnt even had the opportunity to process who she was) i asked her if she was doing my mani and she just looked at me and gave me the chrome gel swatches.

The nail technician was EXTREMELY inexperienced. Id say unprofessional but i dont blame her with the environment shes working in. I don't even know her name shr never introduced herself but i asked her how long shes been doing nails she told me herself she just got out of school. I asked where her license was and never actually saw it so i guess that takes a lot of figuring out. I asked for one of the chrome polishes and she told me that was extra and took them from me then gave me the cheap ones... She over filed my nails with a used e file so when the gel was applied i have ridges now. My cuticles were never pushed back only cut with the cuticle nipper that she sanitized with alcohol. Yes, alcohol. Mina told me hers were put in disinfectant but after the nail bits i saw on the nail techs nail trimmers and cuticle nippers i think thats a lie.

In any case my nail started chipping over the weekend. I went back today less than 72 hours later with my 6 month old daughter just so i could let management know about the ridges she put into my nails, the cuticle not being pushed back and thr lifting and chipping that was going on with my mani. I asked for management and an asian man with orange highlights began to speak with me. I showed him my nails and told him i just wanted to make him aware and that i would deal with it for this week because i had my daughter with me and my son at home im not able to sit for a manicure at the moment but i planned to come back n the future n just wanted him to make things right.

He told me to sit down now and that they would fix the 1 out of 10 nails. I reminded him that i had my daughter in my arms and that i dont want her exposed to the chemicals so again i could not get them fixed right then but that i could come back this weekend or n 2 weeks when im due for another mani.

This orange haired "gentleman" tried to tell me that someone else put ridges in my nails or that i was responsible for thr ridges in my nails. I just had babies 6 months ago. I NEVER wore anything more than polish when i was pregnant and i maintained my own nails. All i ever did was clip them and file the free edge. Never the nail bed. I havent had a mani or pedi in literally over a year since i went to aubry in nov. 2017. He then began to tell me that i just came to complain and that they werent going to do anything about the damage they did to my nails.

Now... i thought to call the california state board of cosmetology and inform them that they are reusing e files, they are cutting peoples feet with cuticle nippers, they are not sanitizing the plastic caps the use on the spa chairs, they are NOT using the right kind of glue for eyelashes, their clean bins are SOILED!!!!!!! However as a cosmetologist ive learned that in this life some times we can be outright MORONS and everyone deserves a chance and i wouldnt want state board called on me when im hustling or working trying to feed my kids.

FYI they DONT do dip powder at the end of the day i paid 50 for damaged nails, chipped lifting gel and a french tip n nail polish. At least Mina...

I literally just finished getting a pedicure and I felt like it was rushed and overall bad experience I got a simple gel black but 1 the water was way to hot to the point where it burns then she suggested to get acrylic because my nail broke I said okay and It turned out to be crazy big for a toe nail and she did both big toes super uneven and fat and uncomfortable, when cutting my cuticles she started SCRAPING my skin off hurting me and eventually put in the hot water and burned way too much then when it came to painting my nails it felt super rushed and unprofessional some of my small nails where not fully painted, also I called starting pedicure was supposed to be 33 why did they charge my mother 50!! She had the same experience as me they cutt and hurt her too and it once thing to do it to me but this was a completely different person helping my mom and they hurt cut and rushed through her pedicure with was similar to mine no this was a really bad experience and don't...

I really love this place... Especially the guy who made them....(I have to find out what his name is).... Super fast and nice...I love the new place even though it's not done...But for me it looks wonderful....I like how my nails came out super smooth and the color are beautiful....Lady in frunt help me choose them...I'm happy what I paid for...They where nice and always on the lookout...

I took my sister in law for the first time and she didn't like the guy who made them...she came out super disappointed...There where messy he didn't want to make them how she wanted them...He made them look fat and not even...Some nails look like they haded bumps...she ask to fix one of her nail the guy was angry that he dint even dry them...the lady who was charging us even agreed and told him to re-fix it...My sister in law dint even want him to fix it because he haded attitude... But true there where horrible...She said she waisted her money..The only thing she like was the lady who did...