Subway — Restaurant in California

I would honestly give this a zero star..but sadly I have to give it a 1 star...this is the worst Subway I have ever been in my life. I am greatly disappointed. The customer service is the worst. They are extremely slow and I tell them what I wanted in my subway. They are having side conversation. Then asking me, "what else was it again?" Also, not being stocked and they messed up the label on the sub. I had the 3 subway deal and they labeled them wrong and now I am not eating my sub because of their poor work ethics (I dropped off the other Sub. They we're labeled wrong. I am eating his sub and he is eating mine sub)..worst place..I do not recommend this place at all. They need to be closed down or have new workers. I am disappointed...

I asked for a bag to carry my food in because I have mobility issues in my hands and bags are easier to carry than a food and drink separately. The cashier in a very demeaning way said that I already had a bag and just put another paper cover over my food. I needed a bag with a handle to carry my food and drink so my hands won't cramp up and hurt. He didn't really seem to get that and I don't have the energy to explain that to someone who was so rude to me after an already long day. The pretzel I got was also hard to chew once I brought it home. So I'm not going to waste my energy coming to a place that treats their customers with mobility issues that way. It was my first time going to this location too. Great...

I've been going to this subway for over 7 years now and never had any complaints. But for the past 2 months there's this older guy who works there with a strong Spanish accent who's been working here for years, that makes up his own rules. I went in earlier to buy a footlong cookie and another associate was getting it and he stopped her and said " we can only buy it in the am" I was confused because that policy was not written no where. I asked the associate what was going on and she said that was the first time she had heard that. This guy discriminates against African Americans and I will never visit this location again that's the 3nd time I've experienced poor service from him..will be...