AT&T Store — Local services in Magee

Visited on 4/23/24. The lady had half her head shaved and was extremely rude and did not want to help anybody who came in the store. As I left, an older lady came in asking the girl to help her with her brand new device. The girl not only refused, but also told her she needed to go to another store. I went outside so I did not hear the rest of the conversation, but I waited outside to tell the woman how rude she was to me as well. The lady said she asked for her name to make a complaint and the girl told her that her manager informed her she did not have to provide a name and that they had name tags for a reason. When the lady tried to look at her name tag, she took her name tag and turned it around backwards so she could not get her name. Never in my life have I had somebody be so incredibly unhelpful and rude. I understand she was the only employee working, but that is not uncommon later in the evening. There is no reason for the attitude, the disrespect, nor the name tag removal. I hope this comment reaches her boss because if I was that lady I would be calling everybody I could until I got an apology! I will be driving the extra few minutes to go to any other AT&T before allowing her to disrespect me or anybody I know for now on. This...

I was sent to the store by ATT support. I was told I needed a new SIM card and that it would be free. The store lady was VERY rude and said the ATT support does not know anything and that there was no way she was going to give me a free SIM card. She also said there are other services I could use. She was very pregnant and had a large friend with her. I visited on 6-22-24 6pm. This lady should not be working any retail or customer service job. Maybe Verision will be better.

July 7, 2024. I thought a follow-up would be appropriate. Per the suggestion of the black pregnant saleslady on 6-22-24 6pm I changed my ATT internet to another carrier ... STARLINK. Now my internet is not only great buy all of a sudden, my WiFi calling is working. After 20 years as a loyal ATT customer I finally have a service that gives what it promises. I should say thanks but being rude and nasty is still not appropriate for a customer...

I agree the worst service is especially by the manager of the Magee store that woman rude I bought a iPhone 7 plus only because I could get an I pad with it for free plus a 10$ month fee but the day I bought my phone they was out of I pad suppose to order me one never did keep governments no me the run around and screwed my bill up at same time I had call 611 to get it str8 so I went and check on my iPad the manager woman saying she not gonna give me my iPad talking bout I'm out my service time for it but that's on them they didn't have it stock or didn't order it n time she got load and crazy with and I said two words "Terrel Stubbs" she that was a threat dumb ass smh at&t put on my notes to go back to the store and get my iPad she acted all gangster and hard so let's play hard ball I never lose remember I got the whole conversation record damn oops lol hell when I'm well hahaha iPhone there great on the sound of a...