I've been shopping here for years. Store tends to be clean. Pricey if you don't opt into their rewards program (which they use to gradually up the prices on things you buy.) Some good deals on meats discounted near their expiry date. Recently, things we buy regularly have been out of stock for weeks (or months, or years.) I know there are distribution problems these days, but there's no excuse when it comes to SE Grocers products (the house brand.) The cashiers should stop asking if I found everything I was looking for, since there's nothing they can do when I say, "No, not for weeks now." Wasn't crazy about the hand-written conspiracy comments on a covid info sheet near the bathrooms/staff area a while back, particularly as an "at-risk" person. Most cashiers are clearly unhappy (and sometimes too busy socializing with one another,) but once in a while you get a good one. Baggers tend to be friendly and helpful. Recently I was flatly ignored at the lunch counter--even after eye contact was made with 2, different people. The first actually turned her back and walked away. One of the cart guys never responded to my greetings--maybe he's mad because I always return my cart to the store? I don't greet him anymore, at any rate. The last time I got genoa salami from the deli, it had gone bad in just a couple of days. The entire half a pound went in the garbage. On the plus side, the pharmacy and its staff are always friendly, helpful and efficient. Same for the meat guys and the fish counter. I have no doubt that many of the employees do NOT get paid enough for what they're doing (particularly during the covid pandemic.) I work in customer service, myself, so I know it when I see it. Update; This weekend I was charged full price for 2 different BOGO items, advertised both in the flyer and on the shelf. Keep a sharp eye! Also greeted 2 employees stocking shelves who ignored me completely. Getting ready to leave this store, as they keep discontinuing things I buy every week. Also, last 2 purchases of Fisherman's Wharf shrimp, I only realized once I got home that both bags were cut open and the shrimp was freezer burned. Pharmacy still and always excellent!
Update; Now that they're closing the pharmacy, I have no more reason to shop here....
Read moreMy experience was the most disturbing event in Winn Dixie ever! I live in Hammond La. But i visited my Son in Covington La. 10/24/21 Yesterday. I Decided to shop at the store at Hwy.59 Covington. I bought about 65.00 dollars of items.and chose to go through self check out, which dont like to, but the lines were pretty long! So i used my rewards and the register when scanning my items kept messing up the young lady had to keep resetting it and the register in front of me was doing the same. So i checked my receipt before i left. And my Wesson oil rang up regular price $5.29 was supposed to be $ 3 69 i went to the lady that was running the self check out line. She told me to come back tomorrow, she wasn't going to take care of my purchase, So i went to customer service and another young lady said to come back tomorrow, they were to short handed to come back tomorrow. By then I was so frustrated and explained, where i live and i wont go back, and im not going to be able to go to Hamminds store,and how this was way to much for me to buy your Winn Dixie s product that is on sale!! So i asked for a manager 3 or 4 times! The young lady said there was no manager in the store at that time. So i said one time either some one gives me the correct price for the oil, or I want my money back! Because Winn Dixie is stealing from me! She snatched the receipt out of my hand,went to customer service and refunded me, my $5.29 cents, Now was all that necessary??? NO! I SHOP WINN DIXIE ALOT! BUT IM TIRED OF THIS, AND I AM A NICE LADY! IT CAN BE FRUSTRATING, WHEN THE PRICING IS WRONG HAPPENS OFTEN. BUT NOT LIKE YESTERDAY, THAT WAS THE WORST EXPERIENCE...
Read moreLove this place! The only store I shop at. Their prices are good. Their deli food is very good. If you need anything, just ask and they will look for it or find out when it’s coming in.
They also employ people differently abled people which is a huge plus. But, to be honest, they must have been hired by someone other than the manger they have there now because she decides in 30 seconds if she wants to hire you or not. Details below.
The only negative I have is their manager doesn’t know how to interview someone on the autistic spectrum - high functioning. The candidate is very smart but is socially awkward at first and doesn’t make eye contact until he is comfortable with the person. She abbreviated the interview and didn’t take the time to let the applicant feel comfortable with her. Decided in 30 seconds that the positions she has open weren’t a good fit for him without truly interviewing him. Said that he would get his feelings hurt if he worked as a stock person. How does she know? She didn’t ask him any questions about his past experience or situations he has been in. She needs to conduct each interview the same for each person whether they are neurotypical I.e. normal or have a hidden disability that makes them different than...
Read more