Xfinity Store by Comcast — Local services in Manitowoc

If i could i rather have dial up internet compaired to there go take a speed test so there servers can detect they need to give you full speed. I pay for one megabyte and i get 800 kilobytes. Odd to say maybe it a oh wait we are not on cellular towers or satellite: so why throttle. There owned by Microsoft go figure. And i suspect there tampering with my ping. On top of that they make you pay If you got one of there modems and worse after you pay your modem will be used for public wifi too. That eats up you electric bill, but not data. Meh. Then there set top boxes have no way of turning it off they stay on at all time. Even if there low wattage it save money and environment to shut it off when not in use... And i went to the Manitowoc wi branch and while there i made a complaint and the manager hovered over the staff as if i was going to make trouble. There not knowledge any further then the seemed seminar or employee handbook they were given. I worked for kirby and they gave better training. I really do not like att but would rather have them... I am stuck because of the building i live in. And further my friend has 6 megabyte internet and only pops 1.2 megabyte on speedtest so um class action lawsuit; BBB where are you? Don't get me started on the kiosk, it doesn't give exact change and they have to be plugged in to sit waisting electricity... Only a select few will use it and kick it realizing they paid and only got rounded down on how much they were owed back; all the staff can say is not our fault when they know every service charge does not end in a complete dollar when paid. Blessings to all my brothers and sistes we will...

I use xfinity Comcast and have been charged two months in a row about $140 just for internet that keeps cutting out. My bill is only supposed to be half that. Im very disappointed with the service/ quality and the fact that I'm being over charged for poor quality internet. I've been using xfinity Comcast for over a year and have so much to complain about. My internet would always cut out for hours at a time, xfinity told me it was my router so I bought a new one for $120 only to find out that they did a poor job hooking up my neighbors internet and had a bad connection that affected my internet as well. This company can't last to long treating they're customers this poorly. I tried upgrading my internet so the price would not be so high and that I wouldn't go over my gb for the month so my monthly payments started at $43 a month for 12 months then they started charging me overages and my bill was $137, i was very unhappy but I paid it and upgraded to $69.99 a month so i wouldn't have any surprise overages but no here I am with a $142 bill and i cant understand why its that high but i have now cancelled and want to warn people that this company is absolutely the worst i have...

Comcast provides the phone service for my company, a business with about 45 employees. We have a dozen lines and the phones are the lifeblood of my business. Comcast began dropping calls, several a day, and we were never notified that it was happening. Instead, they cancelled the emergency line we had set up to alert us that something might be wrong. So rather than fix the problem they tried to eliminate the alarm. The ineptitude of the agents involved is laughable, as they took turns contradicting each other time and again in an effort to minimize the problem rather than attack it. I'm six weeks into the issue, still with no resolution in sight. From top to bottom this company is an inept, pass-the-buck, addled nightmare of confusion. The first several people I spoke with didn't even realize Comcast offered the products we were using. I'm still so snake bit by the experience that I don't even know what else to say except please, if you value your business, look elsewhere for all...