Birkenstock of Old Town II — Local services in Marathon

Went to this store with my family while on vacation. We all four wanted to buy shoes. The older gentleman that works here is very rude. He seemed to be very irritated that my adult daughter was looking at shoes and rudely asked her what exactly she was looking for. I tried on a pair of shoes that did not work. I gave them back and thanked him for getting them out of the back for me. When I walked off, my husband saw him shake his head and roll his eyes at me. There were two pairs of shoes I wanted to purchase and one pair that my daughter wanted. We decided to go somewhere else and buy the same shoes because of how we were treated. This establishment missed out on a $300+ sale from us. It was also cooler outside than it was in the store. He had the heat on and we were all sweating in 90 degree...

Walked in looking for shoes for myself, husband, daughter and mother. I asked a question about the construction going on next door and if there was any way to get in through the back or side and the lady working responded with “does it look like it? No they are working.” I asked if they were closing that store and she said “ummm no this is off season and if you just look around you’ll see that a lot of stores are remodeling.” Her rude attitude turned me off ans i said “okay Ma’am thank we will go shop somewhere else you don’t appear to want customers, and I will never return. I never write reviews but I couldn’t find an email to address the management and want to ensure they know. I’m so disappointed, everyone else on this island has been...

Don’t understand the 1 star reviews. Went by here on my drive back up. Was helped by an older gentlemen. Couldn’t have asked for better customer service. Had no issue with me trying on multiple pairs and walking around the store, etc. Prices were the exact same as from other outlets and stores online. Would...